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Customer Care Specialist
1 week ago
Hamilton, Full Time, Customer ServicePlease Quote Reference Number 99125Join a vibrant Team at Ebbett Toyota | Lexus of HamiltonExceptional customer relationship skillsDiverse exciting roleEbbett Toyota | Lexus of Hamilton require a Customer Care Specialist to join our specialized CRM Team.This role requires a person with the ability to think quickly and create flexibility within the workflows, be able to multitask with great time management and have good, creative thinking.
This is a diverse role which involves answering customer inquiries and bookings via phone, email, website, and SMS.Great customer service and attention to detail is vital.
Previous experience working with computer systems is essential to fulfill this role.
Prior car industry knowledge is not required, however, this would be an advantage for this role.The successful applicant will need to possess:Calm and patience when dealing with customersWillingness to learnAble to work in a rapidly changing environmentExcellent time management, capable of prioritizing as requiredConfident working with new computer systemsFriendly and confidentClear communication skillsWork well within small and big team environmentsThis is a full-time position working Monday - Friday 7:30am - 5pm.Sound like you?
APPLY NOW through our online application form below.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How would you rate your English language skills?What drivers licence do you hold?How many years' experience do you have in a customer service role?Why do you believe you would be the ideal candidate for this position?What is your salary expectation?
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