Inbound Sales Specialist
1 week ago
Full timeAt Evnex, we design, build, and install smart electric vehicle chargers. We believe that EVs should be charged from clean, affordable energy and our New Zealand-built chargers are paving the way for this future. The adoption of electric vehicles is picking up speed and we are entering a new phase of growth – we'd love you to be a part of itWe're a friendly supportive team with big ambitions who are passionate about our work, providing opportunities for our people to grow. We're highly cross-functional and work across sales, marketing, mechanical design, electronics, firmware, mobile, and web design.Evnex is an equal opportunities employer. We seek foremost an aptitude for growth and a common sense of purpose and mission. If you don't feel you meet every requirement of the role - we still encourage you to apply.The Role:As Evnex's Inbound Sales Specialist, your core focus will be supporting the Residential sales channel across both New Zealand and Australia. You will share responsibility for the residential sales target across both markets. You will be closing residential sales leads for customers who are wanting chargers installed at homes across New Zealand and Australia. You will be working across a number of functions, helping to grow our brand to become the largest smart EV charging network across Australasia, whilst helping deliver meaningful social and environmental outcomes.Key Responsibilities and Skills:Sell into residential channel for inbound leads across New Zealand and Australia.Forecast and achieve to the residential sales target.Help lead and develop key processes including CRM across both markets.Inform the wider business of key opportunities and challenges from residential customers.Follow-up with customer enquiries and close sales leads for New Zealand and Australian customers.Improve customer satisfaction by effectively communicating with customers and providing key support throughout the sales cycle, measured through Net Promoter Score.Learn to sell complex solutions and simplify problems for customers.Influence and establish strong relationships between the sales, marketing, and operations teams across markets.Contribute positively to the team culture and embrace the company core values by demonstrating authenticity, fun, excellent customer service, and an aptitude for growth.What We're Looking For:The right candidate will have a sales background where they have been part of a team that regularly hits a sales target. You must be comfortable in picking up the phone and talking to customers and making sales yourself. Having the ability to quickly interpret and translate technical information will be essential and training will be provided for you to do this. As Evnex's sales culture is highly relationship-based, the candidate will naturally build strong relationships and get a kick out of providing a great outcome for the customer.You May Be a Good Fit If You Can Demonstrate the Following:Experience in owning sales targets and closing sales gaps.Strong interpersonal skills and a confident, articulate ability in both verbal and written communication.Ability to manage and coach team members.Ability to problem solve, adapt to new ways of working with limited resources.High energy to follow up with customers and close deals.Proficient in CRM software and ability to train team members.Strong listening skills with an ability to understand customer needs.Genuine interest in clean tech/renewables.Ability to work at pace and under high-pressure situations.Enjoy the thrill of closing sales, solving customers' problems, and celebrating wins.Why Work at Evnex?We are a values-based organisation.Join a fast-growing clean tech company that is fully vertically integrated.We have an inclusive team from diverse backgrounds.Competitive package including:Base salaryKiwiSaverBonus up to 1/3 of base salaryIf you enjoy the thrill of sales, are passionate about a great customer experience, and meet the majority of the above requirements, please get in touch
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