Technical Support Administrator

3 days ago

Auckland, New Zealand Remy Cointreau Full time

Operations Professional Auckland Full-time New Zealand Job Description We are looking for a Technical Support Administrator to join our technical team, you will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc) and administrative support to 3 of our skilled technicians maintaining our coffee machinery.
You will be responsible for, but not limited to: Provide phone and email assistance on the technical service support line Communicate and liaison with internal technicians and OOH customers with the aim to resolve technical issues via phone Escalate complex issues to appropriate teams and follow up until resolution Maintain systems data including accurate records of customer interactions, technical issues, and resolutions Supporting the implementation of Salesforce to the business Loading and facilitation of oil channel general services monthly Setup, amend and terminate of general services agreements Qualifications To be the best Technical Support Administrator, we're looking for someone who has the following skills and experience: Atleast 2 years customer services experience Previous barista and coffee machine experience – Advantage SAP experience - Advantage Strong troubleshooting skills and ability to learn new technologies quickly Excellent communication and interpersonal skills Attention to detail and ability to prioritize tasks effectively Valid Unrestricted Work Visa Additional Information What's in it for you?
Competitive salary, 3% Kiwisaver Employer Contribution and Discretionary Bonus Income Protection and Life Insurance Subsidized Medical Insurance for you and your family Enjoy half a day off on your birthday Delicious coffee and tea on-site and quarterly free staff parcels including a range of our coffee and tea brands Great opportunity to get into the world of coffee
If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise).
If you have any questions you'd like to ask before applying, feel free to send an e-mail to  .
Note: no applications are handled via e-mail.
We are not an accredited employer therefore cannot assist with work visas and currently only accepting applications of candidates who have already obtained legal rights to work in NZ.
Who we are?
JDE Peet's is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second, and is headquartered in the Netherlands.
For more than 265 years, we've been inspired by the belief that it's amazing what can happen over a cup of coffee.
We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands including Kiwi favourites such as Moccona, L'OR, Hummingbird, Bell Tea, Jed's, Ti Ora and more.
In 2022, JDE Peet's generated total sales of close to 15 billion NZD and employed a global workforce of more than 20,000 employees.
We offer our people a range of learning and development programs to support their personal growth and we believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way.
#J-18808-Ljbffr

  • Technical Support Administrator

    7 months ago

    Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    Technical Support Administrator - Operations Professional - Auckland - Full-time - New Zealand We are looking for a Technical Support Administrator to join our technical team, you will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc) and...

  • Technical Support Administrator

    3 months ago

    Auckland, New Zealand Jacobs Douwe Egberts Full time

    Operations Professional Auckland Full-time New Zealand Job DescriptionWe are looking for a Technical Support Administrator to join our technical team, you will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc) and administrative support to 3 of our...

  • Technical Support Administrator

    3 months ago

    Auckland, New Zealand Jacobs Douwe Egberts Full time

    Operations Professional Auckland Full-time New ZealandJob DescriptionWe are looking for a Technical Support Administrator to join our technical team. You will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc) and administrative support to 3 of our...

  • Technical Support Administrator

    3 months ago

    Auckland, New Zealand Jacobs Douwe Egberts Full time

    Operations Professional Auckland Full-time New ZealandJob DescriptionWe are looking for a Technical Support Administrator to join our technical team. You will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc) and administrative support to 3 of our...

  • Technical Support Administrator

    1 week ago

    Auckland, New Zealand Buscojobs Full time

    Operations Professional Auckland Full-time New ZealandJob DescriptionWe are looking for a Technical Support Administrator to join our technical team.You will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc.)and administrative support to 3 of our...

  • Technical Support Administrator

    7 months ago

    Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    **Company Description** Who we are?** JDE Peet’s is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second, and is headquartered in the Netherlands. For more than 265 years, we’ve been inspired by the belief that it’s amazing what can happen over a cup of coffee. We unleash the possibilities...

  • Technical Administration Support Coordinator

    7 months ago

    Auckland City, New Zealand Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland Full time

    New Zealand’s busiest Forensic Pathology service - Medical Laboratory Scientist registration with Tissue Management experience? - Use your IT skills in a new way! **Ko wai mātou | Our Organisation** We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland,...

  • Technical Administration Support Coordinator

    7 months ago

    Auckland City, New Zealand Health New Zealand - Te Whatu Ora Full time

    New Zealand’s busiest Forensic Pathology service - Medical Laboratory Scientist registration with Tissue Management experience? - Use your IT skills in a new way! **Ko wai mātou | Our Organisation** We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland,...

  • Technical Service Engineer

    7 days ago

    Auckland City, New Zealand Technical Recruitment Solutions Full time

    Join a provider of medical and scientific equipment as a self-driven Service Engineer, with opportunities to learn and develop. - Continuous learning and development - Largely scheduled work so some flexibility in hours - Variety in work - no two days the same **The Company** My client is a distribution company for medical and scientific industries across...

  • Technical Support Admin

    3 months ago

    Auckland, New Zealand Jacobs Douwe Egberts Full time

    Operations ProfessionalJob DescriptionWe are looking for a Technical Support Administrator to join our technical team. You will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc) and administrative support to 3 of our skilled technicians maintaining...

  • Technical / Project Administrator

    1 week ago

    Auckland City, New Zealand Argus Fire Full time

    Argus Fire Protection is a well-known New Zealand company with over 30 years' experience in the fire protection industry. We cover all aspects including fire system design, installation, and ongoing testing and maintenance of fire systems. We have an exciting opportunity available for the role of Technical / Project Administrator in our Auckland...

  • Technical Administration Supervisor

    3 months ago

    Auckland City, New Zealand Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland Full time

    Do you want to take the next step in your career within New Zealand’s busiest Forensic Pathology service? Do you have the experience, knowledge and the people skills required to provide leadership to the team in the tissue and administration space in a challenging environment? Forensic Pathology combines the field of medicine and science providing whānau...

  • Technical Support Manager

    5 days ago

    Auckland City, New Zealand Figured Ltd Full time

    **The Opportunity** Bring your drive, curiosity and obsession to building amazing products to continue the rapid growth of a global leader in agri-fintech. Figured is a SaaS business that’s helping drive the business of farming with over 33,000 farmers and their advisors worldwide already using the software to manage their farm’s finances. If you enjoy...

  • Technical Support Specialist

    2 days ago

    Auckland CBD, New Zealand Uptime Solutions Ltd Full time

    Job DescriptionAt Uptime Solutions Ltd, we are seeking an experienced 1st Line Support Engineer to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and technical support to our clients. If you have a passion for technology and a drive to learn and grow, we encourage you to...

  • Product Support Administrator

    7 days ago

    Auckland City, New Zealand Komatsu New Zealand Full time

    **The Opportunity**: Due to an internal promotion, we are looking for a Product Support Systems Administrator to work in our product support team. This role's primary objective is to provide administration for our technical/product support and warranty systems. This includes compiling warranty information and managing contract systems, ICT systems, machine...

  • Technical Support Admin

    3 months ago

    Auckland, New Zealand Jacobs Douwe Egberts Full time

    Operations Professional Auckland Full-time New ZealandJob DescriptionWe are looking for a Technical Support Administrator to join our technical team. You will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc.) and administrative support to 3 of our...

  • Technical Support Admin

    3 months ago

    Auckland, New Zealand Jacobs Douwe Egberts Full time

    Operations Professional Auckland Full-time New ZealandJob DescriptionWe are looking for a Technical Support Administrator to join our technical team. You will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc.) and administrative support to 3 of our...

  • Technical Support Admin

    7 months ago

    Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    Technical Support Admin - Coffee Care - Operations Professional - Auckland - Full-time - New Zealand We are looking for a Technical Support Administrator to join our technical team, you will play a crucial role in ensuring smooth operations by providing technical assistance to our Out of Home customers (OOH - fuel stations, cafés, and hotels etc) and...

  • Technical Support Engineer

    7 months ago

    Auckland City, New Zealand Red Hat Software Full time

    About the job: The Red Hat Enhanced Solution Support (ESS) team is looking for a Technical Support Engineer to join us in New Zealand. In this role, you will troubleshoot and resolve customer technical issues through a web portal and over the phone to provide production technical support for hybrid cloud solutions, mainly Red Hat OpenShift Container...

  • Stormwater Engineer

    2 months ago

    Auckland, New Zealand Construction & Technical Recruitment Full time

    Stormwater Engineer - Technical DirectorJoin a Leading Consultancy Driving a Range of Major New ProjectsOur client, a renowned multi-disciplinary consultancy, has secured a landmark package of projects and is expanding their team. This is your chance to make a significant impact on high-profile projects, with opportunities for career progression and...