Head of Customer Experience

We are seeking an experienced Head of Customer Experience with a strong focus on Revenue Operations to elevate our customer journey across Australia, New Zealand, and the UK. This role is a crucial combination of driving customer satisfaction, improving operational efficiency, and ensuring sustainable revenue growth by aligning customer success strategies...

We are seeking an experienced Head of Customer Experience with a strong focus on Revenue Operations to elevate our customer journey across Australia, New Zealand, and the UK. This role is a crucial combination of driving customer satisfaction, improving operational efficiency, and ensuring sustainable revenue growth by aligning customer success strategies...

Join Us as the Head of Customer Experience & Innovation! Are you ready to shape the future of customer experience and digital innovation? We're looking for a visionary leader to join our brand-new, dynamic team, reporting to the Group GM of Digital Transformation. This is a unique opportunity to drive customer excellence and lead our Centre of Excellence...

We're all about changing the face of primary care - turning ordinary customer experiences into extraordinary moments of joy! We are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare in our beautiful clinics, using a mobile app and exceptional customer experiences. The Tend customer...

Star Group is a very recent merger of Joylab and Kapura, two extraordinary communities of top-notch bars, pubs and restaurants dotted across the country. We’ve all been hard at work for over 15 years creating great businesses and now we’ve decided we’re just better being together. This is an exciting time for the network as we embark on a new journey...

Head of Brand Strategy & Customer ExperienceBrand Management (Marketing & Communications)Full timeMedical insurance, cafe, discounted carparking ++SkyCity operates one of the NZ's largest in-house marketing teams. We have teams working across our Studio, Social Media, Communications, Events, Sponsorship, Loyalty and General Marketing.We have a huge range of...

Head of Brand Strategy & Customer Experience Brand Management (Marketing & Communications)Full time Medical insurance, cafe, discounted carparking ++Sky City operates one of the NZ's largest in-house marketing teams. We have teams working across our Studio, Social Media, Communications, Events, Sponsorship, Loyalty and General Marketing. We have a huge range...

Head of Brand Strategy & Customer Experience Sky City operates one of NZ's largest in-house marketing teams. We have teams working across our Studio, Social Media, Communications, Events, Sponsorship, Loyalty, and General Marketing. We have a huge range of clients which include restaurants, bars, three Hotels, Casino, Sky Tower, and more, and they all need...

Head of Brand Strategy & Customer ExperienceSkyCity operates one of NZ's largest in-house marketing teams. We have teams working across our Studio, Social Media, Communications, Events, Sponsorship, Loyalty, and General Marketing.We have a huge range of clients which include restaurants, bars, three Hotels, Casino, Sky Tower, and more, and they all need to...

Head of Brand Strategy & Customer Experience Brand Management (Marketing & Communications) Full time Medical insurance, cafe, discounted carparking ++ SkyCity operates one of the NZ's largest in-house marketing teams. We have teams working across our Studio, Social Media, Communications, Events, Sponsorship, Loyalty and General Marketing. We have a huge...

Head of Brand Strategy & Customer Experience SkyCity operates one of NZ's largest in-house marketing teams. We have teams working across our Studio, Social Media, Communications, Events, Sponsorship, Loyalty, and General Marketing. We have a huge range of clients which include restaurants, bars, three Hotels, Casino, Sky Tower, and more, and they all need to...

**Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in...

**Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. **Our people come first, **we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work...

Head of Customer Success Are you ready to build and lead a world-class Customer Success team at a company making waves in the industry? At Parkable, we're looking for an inspiring, strategic leader to deliver exceptional customer experiences and lead our Customer Success Management (CSM) team. You'll drive NPS, reduce churn, and grow accounts through service...

Head of Customer Success Are you ready to build and lead a world-class Customer Success team at a company making waves in the industry? At Parkable, we're looking for an inspiring, strategic leader to deliver exceptional customer experiences and lead our Customer Success Management (CSM) team. You'll drive NPS, reduce churn, and grow accounts through service...

Our Route to Market team plays a critical role in capturing our customer’s needs to then implement change management plans with a focus on business improvement. **Your Impact** Reporting to the Head of Route to Market you'll be the "Voice of Customer" within the team to analyse customer verbatim and map service improvement projects with multiple internal...

SkyCity operates one of the NZ's largest in-house marketing teams. We have teams working across our Studio, Social Media, Communications, Events, Sponsorship, Loyalty and General Marketing. We have a huge range of clients which include restaurants, bars, three Hotels, Casino, Sky Tower and more and they all need to communicate over a diverse range of media...

Nau mai, haere mai. We’re Chorus. You may have already heard about us and know we’re the team empowering Aotearoa’s digital future with our ultra-fast fibre. We’re a talented bunch who are passionate about our purpose; connecting Aotearoa so that we can all live, work, learn and play. **Te** Momo **Tūranga** | Contract**: Permanent **Te** Wāhi...

Empowering retailers to deliver great shipping experiences is what we do! As a rapidly scaling SaaS company, we are seeking a dynamic and experienced Head of Customer Success to join our team. We're looking for a senior leader with B2B SaaS experience, who can think strategically and muck in with operational activities. **The Role** **Key...

We are seeking a Head of Customer Service based in Auckland, New Zealand, to lead their internal Customer Service team based in Auckland. As the Head of Customer Service, you will be responsible for ensuring a high level of customer satisfaction and delivering exceptional service to their valued clients. **Responsibilities**: - Lead, mentor, and develop...