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Chief Operating Officer

2 months ago


Upper Harbour, New Zealand Strategi Full time

Strategi Group Holdings Limited is the parent company of two subsidiaries, Strategi Limited and Strategi Institute Limited.Strategi Ltd, trading as Strategi Compliance, is our compliance and auditing arm. We undertake over 1000 AML/CFT audits plus compliance assurance reviews for Financial Advice Providers (FAPs) and finance companies. We also undertake regulatory licensing work, consultancy, investigations, and ongoing compliance support.Strategi Institute is a category 1 (highest quality) Tertiary Education Organisation, providing education in the financial services, real estate, and aligned professional service industries. Our extensive range of offerings includes NZCFS5(V2) qualifications, micro-credential courses, specialist courses, AML/CFT training manuals, workplace assessments, recognition of prior learning, corporate consultancy, and RADAR – our online education platform boasting over 200 CPD modules.The roleWe are seeking a dynamic Chief Operating Officer (COO) to join our executive team. In this pivotal role, you will be responsible for executing the Group’s strategic plan and overseeing the daily operations of Strategi Institute and Strategi Compliance. Your leadership will be instrumental in driving growth, enhancing efficiency, and boosting profitability.You will collaborate closely with the Board and senior leadership to elevate business performance and effectiveness. Key responsibilities include managing operations across human resources, IT, finance, and marketing, and ensuring effective employee lifecycle management. You will also ensure robust compliance with governance, risk management, and internal controls, while monitoring and reporting on financial metrics such as profit and loss, cash flow, and balance sheets. Additionally, you will oversee strategic projects, serve as the Company Health and Safety Officer and Privacy Officer, and fulfill board secretariat duties.The business is well-positioned with a solid strategic plan, established daily operating rhythm, and on track to achieve financial targets. The COO role reports directly to the Board of Directors and is supported by a skilled Senior Leadership Team and Executive Director. The Board is seeking a business leader that will move the business forward into the next phase of change and growth.The COO is responsible for several functions. These include:Work closely with the Board and senior leadership team to enhance business quality, effectiveness, and efficiency.Ensure effective internal communication and clarity on strategic direction for organisational alignment.Identify and eliminate obstacles and barriers to operational efficiency and business success.Lead and manage multiple special projects that align with strategic goals and enhance business operations.Drive operational excellence across all departments, ensuring efficient and effective business processes.Provide leadership and guidance for daily operations across human resources, IT, finance, and sales and marketing.Oversee the HR function, including employee life cycle management and administration of employee benefits.Monitor and improve client satisfaction levels through effective service delivery and feedback mechanisms.Manage IT and technical operations to ensure system reliability and support business needs.Develop and implement IT strategies and tools to support business objectives and improve technological capabilities.Manage purchasing processes to optimise procurement and cost management.Oversee financial performance, including profit and loss, and ensure alignment with business plans.Lead budget forecasting efforts to support financial planning and resource allocation.Oversee accounts receivable, accounts payable, and payroll functions to ensure accurate and timely processing.Monitor and report on financial metrics, including cash flow management and balance sheet performance.Oversee financial account audits, company secretary functions, company policies, and enterprise risk and compliance management.Ensure governance, risk management, and internal control processes are effective and compliant with laws and regulations.Serve as the Company Health and Safety Officer and Privacy Officer to ensure regulatory compliance and employee well-being.Handle board company secretarial responsibilities, including meeting management and documentation.The ideal person will have experience in:Minimum 10 years of business leadership in a mid-sized business (e.g. General Manager or GM Operations).Proven success in collaborating with executive teams to enhance business quality, effectiveness, and efficiency.Extensive experience in overseeing daily operations, including human resources, IT, finance, and sales and marketing.Strong background in managing profit and loss, budgeting, financial forecasting, and reporting.Expertise in ensuring regulatory compliance, managing governance processes, and overseeing internal controls.Demonstrated ability in managing multiple special projects, developing IT strategies, and implementing technological solutions.Adept at understanding client needs and identifying internal stakeholders for solution offerings.Strong business acumen, industry knowledge, and customer understanding.Proven expertise in developing and nurturing client relationships, including face-to-face meetings.NZ residency required.What’s on offer:We are located directly across the road from Westfield Albany Shopping Centre, and Massey University in Albany, Auckland.Learning and development pathways.Work-from-home opportunities.Laptop and mobile phone.An employee-led social club.Free parking.If this role sounds like you, we would love to hear from you. To find out more, please get in touch with Grant Henderson, Chief Operating Officer via email at grant.henderson@strategi.co.nz for a confidential chat.Applications must be submitted online via the SEEK website.
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