Customer Success Engineer

4 weeks ago


Christchurch, New Zealand Codematch Full time

Customer Success Engineer Are you a tech-savvy problem solver with a passion for delivering outstanding customer experiences?
Join a fast-growing data solutions company seeking a talented Customer Success Engineer to join their team in Christchurch, supporting clients across the globe.
In this role, you'll be the first point of contact for some of the worlds leading MSP's, storage providers, and global enterprises.
You'll ensure smooth onboarding, tackle technical challenges, and help users maximise the value of our customer's platforms.
Your day-to-day will include responding to support queries, creating documentation, assisting with pre-sales, and working with the engineering team to relay customer feedback.
This isn't your typical support role, it is about shaping the customer journey, driving innovation, and contributing to a dynamic startup atmosphere.
You'll need hands-on experience with cloud platforms, servers, networks, and tools like Office 365.
If you are ready to get stuck into complex problems and thrive on delivering exceptional support, we want to hear from you.
What You Bring: Strong technical skills in cloud, servers, and networking Experience in MSP environments and tech support Passion for problem-solving and a startup mentality Great communication and the ability to work independently Legal right to work in New Zealand Join us in our Christchurch office and be part of a cutting-edge team that's reshaping the SaaS landscape
Eligibility: Applicants must be based in Christchurch and have the right to work in the New Zealand.
To apply, please submit your updated resume and a compelling cover letter highlighting your relevant experience and motivations.
We look forward to hearing from you
#J-18808-Ljbffr



  • Christchurch, New Zealand CodeMatch Full time

    **Customer Success Engineer** Are you a tech-savvy problem solver with a passion for delivering outstanding customer experiences? Join a fast-growing data solutions company seeking a talented Customer Success Engineer to join their team in Christchurch, supporting clients across the globe. In this role, you'll be the first point of contact for some of the...


  • Christchurch, New Zealand Sourced Full time

    Join Concentrate, a revenue growth agency - Help build lasting relationships with valued clients - Work directly with hi-tech clients in NZ and Australia - Join Concentrate, a revenue growth agency - Help build lasting relationships with valued clients - Work directly with hi-tech clients in NZ and Australia **What our client can offer**: Concentrate is a...


  • Christchurch, New Zealand Appetise Full time

    At **Appetise**, we’re on a mission to revolutionise the way food companies understand their shoppers. Imagine being the first company in the world to track not just _what_ people buy, but _why_ and _when_ they choose certain products. That’s what we do. We’re pioneering a brand-new approach called **Share of Occasion**, giving food brands real-time...


  • Christchurch, New Zealand Banqer Full time

    **Banqer** Banqer is Australasia's leading financial EdTech company, having empowered over half a million students with our innovative technology to develop their financial capability. Education and people are at the heart of our business, seamlessly integrated with cutting-edge technology. We’re continuously growing, and striving to have the greatest...


  • Christchurch, New Zealand Komodo Full time

    **Internship Project Brief**: - Tool: Chameleon - Project: Product Tours / Customer Experience - Timeline: 12 weeks / 16 hours per week - Hourly Rate: $26.00 **Internship Overview** We are excited to offer an internship opportunity for an individual who is passionate about technology and interested in user experience (UX) and customer success. This...


  • Christchurch, New Zealand Onside Full time

    About usOnside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in...


  • Christchurch, New Zealand Onside Support Coordination Full time

    Account & Relationship Management (Sales)Full timeOnside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach...


  • Christchurch, New Zealand Onside Full time

    About usOnside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in...


  • Christchurch, New Zealand Onside Support Coordination Full time

    Account & Relationship Management (Sales)Full timeOnside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach...


  • Christchurch, New Zealand Onside Full time

    About us Onside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in...


  • Christchurch, New Zealand Onside Limited Full time

    About usOnside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in...


  • Christchurch, New Zealand Seek.Co.Nz Full time

    Join Us in Transforming Financial Services!We're not your typical financial institution—we're a forward-thinking, digitally-driven business, dedicated to redefining banking for our customers. If you're ready to bring your passion for people, embrace new challenges, and make an impact in a fast-evolving industry, we want you to join our team and contribute...


  • Christchurch, New Zealand Onside Full time

    About us Onside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector.As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow.From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in...


  • Christchurch, New Zealand Onside Support Coordination Full time

    Account & Relationship Management (Sales) Full time Onside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech...


  • Christchurch, New Zealand Onside Support Coordination Full time

    Account & Relationship Management (Sales) Full time Onside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech...


  • Christchurch, New Zealand Onside Limited Full time

    About us Onside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in...


  • Christchurch, New Zealand Onside Full time

    About us Onside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector.As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow.From tracking disease outbreaks to monitoring movements, our high-tech approach to biosecurity sets a new standard in...


  • Christchurch, New Zealand Onside Support Coordination Full time

    Account & Relationship Management (Sales)Full timeOnside is a growing, well-backed Agri-tech SaaS business, delivering risk management software tailored to the rural sector. As recognised leaders in biosecurity, our purpose is clear: to give rural communities the freedom to grow. From tracking disease outbreaks to monitoring movements, our high-tech approach...


  • Christchurch, New Zealand Tait - New Zealand Full time

    **We Go Beyond for A Safer World** **Te Tūranga - The Role** **Senior Customer Support Engineer** Working as a member of the Level 3 Support Services team, the Senior Customer Support Engineer serves as a leading technical resource for delivery of support and information to Tait teams and customers around the world via remote electronic mediums and at...


  • Christchurch, New Zealand Tait - New Zealand Full time

    **We Go Beyond for A Safer World** **Te Tūranga - The Role** **Senior Customer Support Engineer** Working as a member of the Level 3 Support Services team, the Senior Customer Support Engineer serves as a leading technical resource for delivery of support and information to Tait teams and customers around the world via remote electronic mediums and at...