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Medical Secretary

3 months ago

Auckland, New Zealand Tangram Full time

Join a large administrative team to support this organisation's high-achieving Optometrists and Surgical Specialists THE ROLE YOU HAVE BEEN LOOKING FOR As a Medical Secretary, you will have a pivotal role in the clinic as the first point of contact for patients and visitors. You will be responsible for coordinating appointments for Optometrists and Specialists, prioritising work flow, and managing patient expectations. This role is 5 days per week (40 hours per week), Monday to Friday. MAIN RESPONSIBILITIES Reception management - meeting and greeting patients and visitors Patient management - provide administrative functions in a timely and accurate manner Coordinating and booking appointments for our patients Processing payments and ACC claims Ensure patient records are kept up to date Coordinating referrals, clinic bookings and surgical bookings Communicates effectively with patients and colleagues Working with the team to ensure a seamless flow of day to day operations at front of house THE IDEAL CANDIDATE We are looking for an experienced candidate with prior Medical Reception/Administrative experience to join a team of 10 Medical Secretaries. This role will involve you supporting three high-achieving optometrists/specialists while helping ensure the smooth running of the clinic. ESSENTIALS Minimum of 3 - 5 years experience within Medical Secretarial/Administration/Reception roles Knowledge of medical terminology Professional communication and interpersonal skills Able to adapt their style to each of our specialists Be able to work as part of a team Possesses a high level of initiative Adaptable to change throughout the day Be able to work under pressure and meet deadlines Ensure patient confidentiality at all times #J-18808-Ljbffr