Head of Product

1 week ago

Hamilton, New Zealand Smartrak Limited Full time

Product Management & Development (Information & Communication Technology)

Full time

Start your professional growth with Smartrak

We are seeking a Head of Product who will be responsible for the overall product vision, strategy, and execution at Smartrak. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and customer success, to ensure that our products deliver maximum value to our customers and align with the company’s strategic goals.

What you’ll be doing

As the Head of Product, your product vision will align with the company's goals and strategy, driving both innovation and growth in a highly competitive market. You will stay at the forefront of market trends, competitor analysis, and customer feedback to inform product development and maintain a competitive edge. Your role will involve creating and managing a robust product roadmap that prioritises features, enhancements, and new product developments based on business strategy and customer needs. Additionally, you will be out in the market collaborating with prospects, customers, and partners to deeply understand their challenges, ensuring that our solutions solve real problems with the best user experience. Utilising data analytics and performance metrics, you will guide product development and make informed decisions that optimise user experience, engagement, and retention. Partnering with marketing and sales teams, you will develop effective go-to-market strategies, product launches, product positioning, pricing, and messaging. Finally, you will communicate product plans, progress, strategy, milestones, and insights to executive leadership, customers, and stakeholders, ensuring transparency and alignment.

What do we look for?
  • Experience: 8+ years of product management experience, including leadership roles in SaaS companies, with a proven track record of scaling products.
  • Customer-Centric Mindset: Strong ability to understand customer pain points and translate these into innovative product solutions that drive value.
  • Communication: Exceptional communication and presentation skills, with the ability to influence and align stakeholders across various levels of the organisation.
  • Technical Knowledge: Strong understanding of software development processes, ideally in a SaaS environment. Ability to effectively collaborate with engineering teams.
  • Analytical & Strategic Thinking: Strong analytical skills with the ability to leverage data to drive strategic product decisions.
  • Agile Methodologies: Familiarity with agile development practices and the ability to foster an iterative product development environment.

This list represents what we are ideally looking for, but we encourage you to apply even if you don’t meet everything 100%. Everyone has unique strengths & weaknesses, and we hire for strengths and potential.

About Us

Smartrak proudly leads the charge as the foremost provider of advanced EV fleet management and Sustainable Transportation solutions and is dedicated to facilitating EV enablement, addressing administration, and streamlining fleet management throughout Australia and New Zealand. Our expertise positions us as the preferred choice for government agencies, councils, healthcare, and utilities organisations, assisting them in their transition to Net Zero by enhancing fleet visibility, optimising utilisation, right sizing their fleets, and effectively managing their electrified vehicles.

Why work at Smartrak?

At Smartrak, we value work-life balance and offer flexible working arrangements. Whether you need to get the kids to school or need some headspace to tackle a complex algorithm, we've got you covered. Our Hamilton office at Waikato Innovation Park provides a beautiful work environment with free parking and an excellent café. Join us to grow your network and connect with innovative tech start-ups.

We also offer:
  • Free social club
  • Free branded clothing
  • A fitness benefit to support your wellness in various ways
  • Free eye exams and more
  • Smartrak is owned by Volaris Group, which provides a unique environment where employees can access learnings, training, and best practices from a wide variety of similar businesses globally.
Our Culture

We foster a creative and innovative culture, supported by a commitment to research and development. Our fast-paced, agile, and inclusive environment encourages new ideas and supports turning them into reality. We are an equal opportunities employer and can only employ people legally entitled to work in New Zealand.

Please include a cover letter in your application, telling us why you’re a great fit for this position.

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