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Senior Personal Banker

4 months ago

Auckland City, New Zealand ANZ Banking Group Full time

**Req ID**: 55396

**Department**: NZ Personal Banking Branch Network

**Division**: New Zealand

**Location**: Auckland
Mō te tūranga - About the role

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

**Role Location**: New Lynn

**Role Type**: Permanent, full-time (shift to be discussed, but likely one weekend day)

**In this role, you would have the opportunity to**:
Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services
Act as a senior referral point for staff for more complex customer interviews and transactions (predominantly Home Lending)
Provide professional expertise to customers to help them meet their financial needs and goals
Take responsibility to ‘know your customer’ from a risk perspective
Demonstrate living the ANZ Values with customers and colleagues
Ōu Pūkenga? - What will you bring

To grow and be successful in this role, you will ideally bring the following:
Prior experience in developing strong relationships in a customer focused role
Significant experience in financial services, preferably within the retail banking sector
Proven experience in a Home Lending role
Excellent communication skills both written and verbal
A positive attitude with a growth mindset
So, why join us?

From the moment you join ANZ, you’ll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources, opportunities, and community you need to take the next big step in your career.

We’re a diverse community at ANZ in different roles, different locations, doing different things. That’s why we have a range of flexible working arrangements, so our people can “make work, work for them”. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you’ll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That’s because we’re committed to building a workplace that reflects the diversity of Aotearoa New Zealand‘s communities. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Te Rā Ōtinga - Job Posting End Date

05/02/2024, 11.59pm, (Melbourne Australia)