Claims Assessor

4 days ago


Auckland City, New Zealand Madison Recruitment Full time

**_Have you ever worked for a global award-winning organisation? Here’s your chance_**
The ITIJ Global Travel & Health Insurer of the year award is fresh off the plane and still settling into its new home, so you know this is the perfect time to seriously consider a career with Southern Cross Travel Insurance
Southern Cross Travel Insurance is one of the shining lights that make up the Southern Cross whānau. They are incredibly proud to be the market leader and it’s an exciting time to join the beating heart of the business and to be there when there when their customers need them the most.
The needs and expectations of their customers are changing faster than ever, and they are right here with them - providing solutions, certainty and giving back They have a diverse and inclusive culture where team members are empowered to make decisions and succeed. Thier commitment is to work together to be simply extraordinary.
**About the role**
We’re currently on the lookout for passionate **Claims Assessors** to join our high performing Claims team. The Claims team operate between 8:30 am and 7 pm, Monday to Friday.
**On an average day in our Claims Department, you may be**:

- Talking to customers from a variety of backgrounds in New Zealand and Australia, responding to their queries about our claims processes and outcomes, helping them understand our products and how they respond to different events.
- Helping to problem solve and provide practical solutions to our customers, identifying their needs and taking appropriate action.
- Managing admin tasks associated with customers and insurance policies.
- Using your sound judgement to assess claims in-line with policy wording whilst delivering a great customer experience

**Does this sound like you?**
- Preferably a minimum of 12 months of experience in an insurance environment. Claims assessment experience is preferred, even better if you have previous travel insurance experience or have worked as a paramedic
- An excellent communicator with a great phone manner and written communication skills
- Ability to demonstrate great problem-solving skills, think outside the box and have excellent attention to detail.
- Resilient and can work well under pressure, while remaining empathetic to every customer’s needs
- Be able to articulate yourself clearly and concisely
- Digitally savvy and a quick learner
- _Please note, you will need to be working full-time in our Auckland office Monday to Friday for the 6-week induction before you’re able to adapt the hybrid model_

**Here are just a few reasons why would want to work for SCTI**
You will be supported to continually learn and improve your skills, share knowledge and ideas and be part of an amazing values-based culture where people are at its heart. We’re here with you and your whānau.
- Fully subsidised medical insurance for you and your immediate whānau
- Subsidised pet and travel insurance and special discounts for your whānau
- Additional parental leave benefits
- Life & terminal illness insurance
- Excellent work/life balance, including 5 days of wellbeing leave
- Opportunity to purchase flexi leave
- Flexible working options including work from home several days a week.
- Full training on our products to ensure you’re comfortable talking to our customers, as well as continued upskilling.

At Southern Cross Travel Insurance, they recognise that people are as diverse as the places their customers travel to. They are committed to our journey of providing an inclusive culture for their team, where diversity is embraced and celebrated. Applications are welcome from individuals from all walks of life, including diverse backgrounds, experiences, and perspectives.

**Reference**:138629



  • Auckland City, New Zealand Claim Central Consolidated Full time

    The growth of Hello Claims has created an exciting opportunity for an experienced Senior Motor Assessor to join our growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day. Hello Claims has delivered a ‘First to Market Assessing...

  • Claims Handler

    3 weeks ago


    Auckland City, New Zealand Beyond Recruitment Full time

    **- $30 - $31 per hour** - **Auckland CBD location**: - **Start ASAP**: - **Temporary role for 3 months with possibility to extend longer**: - **Assist people currently affected by the flooding! Full training provided!** **What you will be doing**: - Actively managing a portfolio of claims, ensuring they are processed in a timely manner and with a high...

  • Claims Handlers

    3 weeks ago


    Auckland City, New Zealand Beyond Recruitment Full time

    **$31 per hour**: - **Auckland CBD location**: - **Start ASAP for 3 months plus duration!**: - **Assist people currently affected by the flooding! Full training provided!** Due to the recent flooding in Auckland, we are currently seeking multiple highly motivated and experienced Customer Service/Administrators to join one of the largest Claim Services...


  • Auckland City, New Zealand Claim Central Consolidated Full time

    The growth of Hello Claims has created an exciting opportunity for an experienced Motor Vehicle Assessor to join our growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day. Hello Claims has delivered a ‘First to Market Assessing...


  • Auckland, Auckland, New Zealand Medical Assurance Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Claims Adviser. As a Claims Adviser, you will be responsible for managing the claims process for our Members, providing exceptional service and resolving issues in a timely manner.Key ResponsibilitiesCommunicate with Members, assessors, repairers, and...

  • Claims Consultant

    4 weeks ago


    Auckland City, New Zealand Beyond Recruitment Full time

    Claims Consultant - Location: Auckland CBD, New Zealand - Hourly rate: $31 per hour - Duration: 6-months commitment Company Description: Join one of the largest Claim Services Providers worldwide, located in the heart of Auckland CBD. With ongoing natural disasters impacting the region, there is a significant backlog of claims that need to be processed. We...


  • Auckland City, New Zealand Ando Insurance Group Limited Full time

    **Digital Light Motor Assessor** - WFH + Flexible working - Life & Income Protection Insurance - Great culture and fun team - Auckland/ Christchurch Location **We do things a bit differently here** Ando are proud to be a majority-locally owned multi-lines insurance business. We operate as an underwriting agency in partnership with The Hollard Insurance...


  • Auckland City, New Zealand Turners Full time

    DPL Insurance is part of the Turners Automotive Group and operates the business brand of Autosure. We’ve been a leading provider of automotive-owner protection policies for the NZ retail motor vehicle industry for over 35 years. **Who would suit this role?** A highly motivated person, with a proven track record of outstanding customer service, a sound...


  • Auckland City, New Zealand TOWER Insurance Full time

    **What will you be doing?** In this role, you will provide simple and easy claims experiences for our customers through managing and processing Claims for both Tower and Toka Tu Ake EQC. On a day to day basis you will be responsible for: - Attend to customers claims inquiries as they occur via the phone, mail or online by accurately identifying the nature...


  • Auckland City, New Zealand Claim Central Full time

    **This will be a career, not just a job!**: - ** Career progression available within a multinational company!**: - ** Fast paced role with an exceptional culture** The growth of Hello Claims has created exciting an opportunity for an experienced Mechanical Motor Vehicle Assessor to join our busy and growing team. In return for your commitment, we provide...

  • Cover Assessor

    7 days ago


    Wellington City, New Zealand Accident Compensation Corporation Full time

    **Build your career in a supportive environment***: - **Join an organisation that encourages development***: - **Starting salary $53,595 + 9% superannuation** Nau mai, haere mai! ACC is looking for Cover Assessors to join our Wellington team. Our purpose at ACC is to improve lives every day. It’s to put our customers first, showing them manaakitanga...

  • Motor Assessor

    4 days ago


    Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole...

  • Claims Adjuster

    22 hours ago


    Auckland, Auckland, New Zealand Medical Assurance Society Full time

    Job DescriptionWe are seeking a skilled and customer-focused Claims Adviser to join our team. As a Claims Adviser, you will be responsible for managing the claims process for our Members, providing exceptional service and resolving issues in a timely manner.Main ResponsibilitiesCommunicate with Members to understand their needs and provide solutionsAssess...

  • Claims Adviser

    2 weeks ago


    Auckland, New Zealand Medical Assurance Society Full time

    Grow your career with the insurance company voted Consumer People's Choice by its Members 9 years in a row* - Bring your General Insurance knowledge and relationship building skills - Flexible location with a great range of benefits At MAS we're on a mission to get even better at the exceptional service our Members have loved us for, for over 100 years. As...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Are you a construction professional with a keen eye for detail and ready for a change in pace?**: - ** Full-time permanent position**: - ** Desktop-based role to provide you with the work/life balance you want.** **Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for over 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole selves...


  • Auckland CBD, New Zealand Ensure Recruitment Full time

    Real career development opportunities - Opportunity to work from up to 4 days a week - Competitive salary + exceptional benefits **Why you will love this Company;** They pride themselves on their innovative and passionate approach. This company has a huge appreciation of what drives their organisation to be its best: its people. They are motivated, driven...

  • Claims Adviser

    3 days ago


    Wellington City, New Zealand Medical Assurance Society Full time

    MAS was founded by a group of doctors in 1921 and is now the insurance and investments company for New Zealand's professionals. MAS has never been an ordinary company. From the very start, we have enjoyed a trusted relationship with our Members who feel a sense of ownership of the mutual. We make things easier for our Members and provide them with...

  • Motor Assessor

    4 days ago


    Wellington City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for over 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole selves...


  • Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full time

    **About Us**Southern Cross Travel Insurance is a leading provider of travel insurance solutions in New Zealand and Australia. We pride ourselves on delivering exceptional customer experiences and providing assurance to our customers during their travels.The **Claims Team** plays a vital role in this process, handling claims from various backgrounds and...