Ward Clerk Christchurch Hospital

2 weeks ago

Christchurch, New Zealand Christchurch Full time

Permanent part-time position available in Ward B8 at the new Christchurch Hospital - Waipapa.
- Excellent customer service skills and the ability to work in an inclusive team environment.
- Working 24 hours per week - Monday to Friday 1530-1930

Ward B8 is a busy, acute ward caring for patients with neurological conditions including; brain tumours, head injuries, spinal tumours, movement disorders and seizures. As the largest inpatient neuroscience facility in the South Island it is a busy medical and surgical environment caring for a complex patient group with a diverse range of neurological and neurosurgical conditions.

**_ The Role:_** Where you fit in**

Our clerical team provide a key role in the effective function of our ward. The work involves transaction of admissions, discharges, transfers and management of patient records.

Working in the reception area you will be the first point of contact for patients, whanau, visitors and various hospital and health provider staff.

To be successful in this role you will ideally be from a clerical background, be an excellent communicator and have fantastic organisational skills. As front of house you will need a friendly and welcoming disposition and a willingness to help those around you.

**Responsibilities include**:

- General clerical and administrative tasks
- Entering information to the patient management system
- Booking patients for clinic appointments
- Answering phones and greeting patients and their families
- Delivering great customer service

**Ngā pūkenga me ngā wheako | Skills and experience**

**This role requires the following**:

- Have administrative experience
- Have an eye for detail and a high level of accuracy in your work
- Be an excellent communicator and uphold a professional manner with patients and colleagues
- Have strong computer skills
- Ideally have a health background or a basic understanding of medical terminology
- Be able to prioritise and keep calm in busy situations
- Database experience is desirable

**_ Mō mātou - About us_**

From July this year the Canterbury DHB transitioned across to Te Whatu Ora - Health NZ. This is a great opportunity to make a difference at a time of significant change in the healthcare sector.

Waitaha Canterbury is considered a world leader in its people centred approach to health care. We have a unique one health system approach focused on providing "the right care and support, to the right person, at the right time and in the right place." We plan, fund and deliver health services to the almost 600,000 New Zealanders that live in the Canterbury region.

We are proud of how we do things. We have a way of working that we consider unique. It's about trying new things, listening to ideas from wherever they come from and working together as one.

We are passionate about attracting, recruiting and retaining talented people - become part of our team.

**_ Ngā hua - Benefits_**

Being part of the Canterbury District Health Board, you will enjoy a fantastic benefits scheme, the opportunity for flexible working arrangements and ongoing focus on your career development.

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