Ward Clerk General Surgery

6 months ago

Christchurch, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

Part time role, permanent position (32 hours per week) Mon 0715-1545, Tue/Wed/Thur 1530-2400.
- Strong customer service and administration skills
- Ideally a background in a similar environment of reception or customer focused environment

**Mō te tūnga | About the role**

**_ Ward B3/SARA_**

Ward B3/SARA is a very busy acute General Surgical ward and Surgical Assessment Review Area which is based in the Waipapa building at Christchurch Hospital. Ward B3/SARA has ward clerk support 7 days a week, 07:00 to 23:30 to provide support to the nursing team and other members of the interdisciplinary team. This role is pivotal on the ward and requires a - can do - attitude. The ward B3/SARA team is very hard working but has a good sense of humour and is very welcoming to new team members.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3 /Profile 3C

For further information about the administration and clerical pay equity settlement please follow the link below:
Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand

**In this role, you will be responsible for**:
The ward clerk is the - communication hub - of the unit and undertakes the following as well as jobs as delegated by the Clinical Nurse Manager or Nurse in charge.
- Meet and greet patients and whānau and show them around the ward and to the bedside
- Confidentiality - check with patients and whānau on how they would like their name displayed or not
- Management of phone calls into ward/unit
- Contact person for the ward/ unit and communicate between departments and the MDT
- Administration work such as supply ordering, equipment ordering, maintenance requisitions, cleaning orders and entering data such as the ward roster

**Ngā pūkenga me ngā wheako | Skills and experience**

**Your skills will include**:

- Very high levels of confidentiality
- Excellent written and verbal communication skills
- Ability to work unsupervised and have high levels of initiative
- A willingness to help those around you
- You will have a warm friendly approach

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our **ā Mātou Uara (Our Value**:

- **s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Te Whatu Ora [Health NZ]**

When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury

**Nau mai, haere mai, tauti mai

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