Ward Clerk Icu

6 months ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Waitaha Canterbury Full time

Permanent full-time role
- Based at Christchurch Hospital
- Utilise your administration skills in the ICU Department

**Mō te tūnga | About the role**

The Department of Intensive Care delivers services that include Tertiary Intensive and High Dependency Care, Deteriorating Patient Intensive Care Outreach Service, and the Air Retrieval Service.

The Intensive Care Unit (ICU) of the Christchurch Hospital has recently moved into the brand-new facility at Waipapa. We have a diverse patient group and provide care for a variety of diagnoses in both adults and children requiring intensive care, including those following cardio thoracic surgery, neurosurgery, and trauma.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

**_ The Role: Where you fit in_**

In this role, you will be responsible for:

- Meet and greet patients and whānau
- Confidentiality - check with patients and whānau on how they would like their name displayed or not
- Management of phone calls into ward/unit
- Contact person for the ward/ unit and communicate between departments
- Supply and equipment ordering
- Manage patient bookings
- Manage the rostering system
- Process patient information and records

**Ngā pūkenga me ngā wheako | Skills and experience**
- Experience using a Patient Management System (desirable)
- Intermediate Microsoft Suite Skills (Word, Outlook, Excel)
- Very high levels of confidentiality
- Communication and interpersonal skills
- Ability to work unsupervised and have high levels of initiative
- A willingness to help those around you
- Organisational, time management and problem-solving skills
- Ability to work under pressure to meet deadlines
- Able to pick up and use new systems and technology

**Mō mātou | About Us**
- “Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do”_

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Health NZ Canterbury, is driven by our **ā Mātou Uara (Our Value**s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Health New Zealand**

When you work at Health NZ, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Health NZ Canterbury, there could be a place for you

**Nau mai, haere mai, tauti mai**

Position description
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