Manager - Government Services

4 weeks ago

Wellington Central, New Zealand Te Whatu Ora Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**Te whiwhinga mahi | The Opportunity**

The Government Services Group provides expert advisory and support services to Te Whatu Ora and relevant Ministers. It delivers a broad range of services and deliverables, including briefing Ministers, responding to Official Information Act requests and Parliamentary Questions, and is the foundation for Te Whatu Ora's involvement in parliamentary processes. The Group is comprised of three teams organised by portfolios: OIA Services; Parliamentary Services and Correspondence; and Reporting, Briefings, Select Committee and Ombudsman. We manage high volumes of products - around 4,000-5,000 OIAs per year, over 3,000 WPQs and 2,000 ministerials. This is a fast-paced environment with expectations of meeting deadlines and providing Ministers and the public with quality products.

The primary purpose of the Manager - Government Services is to support positive outcomes in the health system by ensuring Te Whatu Ora Board and management, and its Ministers meet their machinery of government requirements.

As a new and fast-growing group in Te Whatu Ora you will be responsible for building a team of high-performing advisors and ensuring the Group has the necessary policies and processes for managing workloads.
- Official Information Act Requests
- Parliamentary Questions and Correspondence
- Reporting which includes Briefings, Weekly Report, Ombudsman & Select Committee & Proactive Release.

As Manager, you will play a leadership role in supporting the Government Services Group, and the wider organisation as a whole. You will be expected to lead a team to deliver high-quality ministerial work, and to support the professional development of advisors and senior advisors. You will work alongside the other Government Services managers to deliver the organisational priorities of Te Whatu Ora, and to drive continuous improvement in processes and practices within the Office of the Chief Executive.

**Mōu | About you**

You will be a seasoned people leader with extensive experience in government services, preferably within a health-related organisation. Your excellent interpersonal and influencing skills will be key, alongside your ability to manage high volume, fast paced work and meeting deadlines. You approach your work with a view to actively learning and developing, including self-identifying areas you would like to strengthen and grow in this role.

**Ngā pūkenga me ngā wheako | Skills and experience**
- A tertiary qualification in a relevant field such as policy, business, law etc and/or relevant experience
- Expertise in government structures and processes, and the ability to impart this experience to others clearly and effectively.
- Advanced knowledge of the machinery of Government, risk management and managing at the political interface
- Understanding of and commit to improving equity of outcomes and Māori Health

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever-changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Nau mai, uru mai | Come and join us**

When you join us, you become part of transforming the health system. This is a once in a lifetime change that will touch the lives of everyone in Aotearoa, and future generations.

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**

**Me pēhea te tuku tono | How to apply

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