Client Services Officer

6 months ago

Auckland City, New Zealand The Travel Corporation AU Full time

**Launch Your Travel Career with Adventure World**

**The Role - Client Services Officer**:
This is an exciting entry-level position to launch your career in the dynamic travel and tourism industry. As part of our vibrant Auckland team, you’ll support our “Destination Experts” and enjoy the adventure of helping clients plan their dream trips.

This role is a full-time position based out of our offices in Eden Terrace, Auckland.

**Key Responsibilities**:

- Action all incoming communication from suppliers and update files accordingly.
- Check invoices from suppliers match costs loaded into the booking system.
- Notify Reservations of any file updates, highlighting all notes from suppliers.
- Liaise between reservations and suppliers to finalise booking arrangements.
- Strong organisational skills and ability to manage conflicting priorities.
- Knowledge and experience with Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Prior experience within a customer-focused role is highly desirable.
- Call Centre or Administration experience is highly desirable.
- Personal travel experience and a genuine interest in geographical knowledge are an advantage.

**Benefits & Perks**:

- **Career Advancement**: Join a company experiencing rapid global expansion with ample room for career development.
- **Travel Discounts**: Enjoy generous domestic and international travel discounts for you, your family, and friends
- **Family Support**: 12 weeks paid parental leave for eligible employees.
- **Team Engagement**: 2 team engagement days per year to share quality time with your team.
- **Volunteer Opportunities**: 2 days paid leave per year for volunteer activities of your choice.
- **Inclusive Culture**: Work in a fun, welcoming environment with a great team passionate about travel, featuring regular social and networking events.

**About Adventure World**:
Adventure World goes above and beyond to create tailor-made, unique, and extraordinary travel experiences - awe-inspiring moments that will take pride of place among your memories forever. For over 40 years, Adventure World has specialized in curated soft-adventure trips to some of the world’s most exotic and unique destinations. Our legacy has been built on crafting uniquely fresh worldwide itineraries and offering first-class service and unparalleled choice. An ethos of authentic, responsible travel is at the forefront of Adventure World’s travel styles, including wildlife and culturally immersive experiences.

**An Adventure World journey sets the stage for true discovery. Now is the time for you to discover your Adventure World journey as a team member.**

The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you

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