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Manager Training

2 months ago

Auckland City, New Zealand New Zealand Red Cross Full time

Posted: 17/01/2023

Closing Date: 16/02/2023

Job Type: Permanent - Full Time

Location: Auckland

Job Category: Education, Childcare & Training,Program & Project Management

We have an exciting opportunity to make a difference in people's lives and our community

Red Cross is the world's largest humanitarian organisation, working together towards our mission to improve the lives of vulnerable people by mobilising the power of humanity and enhancing community resilience.

New Zealand Red Cross is a New Zealand wide organisation with over 14,500 members and 500 staff.

We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working.

**Manager Training Operations**

**Auckland North - Permanent Full time**

This role is responsible for the delivery of the First Aid operations strategy. You will be able to Lead a regional team of First Aid Training Facilitators in delivering quality first aid training courses to our clients within your region.

In this role, we are looking for someone who has the capacity to:

- Management and development of the training facilitators in their region, ensuring all instructors are qualified to teach at the appropriate level, and provided with opportunities for advancement when relevant
- Drive continuous improvement, ensuring a high and consistent standard in delivery of training courses in their region, and nationally through working collaboratively within the training operations team
- Ensure an efficient operation of training activities in the region, including management of regional expenditure within agreed targets, and reporting regularly on performance
- Responsible for recruitment, coaching, and professional development of the first aid facilitators in their region
- Proactively ensure your actions or omissions do not adversely affect the Health, Safety and Wellbeing (HSW) of yourself or others
- Follow all reasonable instructions to comply with HSW legislation and regulations
- Promote a positive HSW culture
- Integrate HSW requirements in group plans and activities
- Ensure risks are identified, managed, monitored and escalated to ELT attention as required
- Ensure hazards/risks, incidents and near misses are reported, investigated and closed out
- Monitor incident trends and take appropriate action
- Experience in a role or roles where all or most of the following skills have been successfully demonstrated
- Ability to lead a remote team of first aid educators, providing them clear expectations, support, coaching and direction
- Proven human resource management skills, including the ability to influence and manage through strong leadership and coaching skills
- Sound judgement and strong problem-solving skills, including the ability to operate successfully in complex and ambiguous situations
- Excellent communication and diplomacy skills, including competence in intercultural communication and experience working with people from diverse backgrounds
- Ability to successfully facilitate group discussions/meetings using remote-working technologies
- Ability to work independently, take initiative, set goals, manage projects and administration, and take responsibility for own learning and development

Benefits you can expect:

- Ongoing support will be provided including professional development opportunities
- Being part of a passionate team of colleagues focused on supporting our humanitarian mission
- Enjoy working for a well-respected humanitarian organisation
- **A recent copy of CV/Resume**:

- **Cover Letter**:

- **Passport**:

- **Right to Work(If Not NZ Citizen)**

You must have the right to live and work in New Zealand to be considered for this job. **Applications close at 05:00 Pm on 16 February 2023

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