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Train Manager

4 months ago

Wellington City, New Zealand Transdev Full time

**Job No**:Ad-3194

**Work Type**:Full Time

**Location**:Wellington

**Categories**:Train

**What can I expect?**
- As a Train Manager, get ready to become the friendly face of our rail services, ensuring the safety, comfort, and satisfaction of our valued passengers. Your role is absolutely vital in delivering exceptional customer service. From answering customer queries and managing snapper/ticket revenue collection to providing crucial support to our passengers, you'll be at the forefront of delivering a memorable experience. But that's not all—we'll also provide you with comprehensive training. This role comes with increased responsibilities, including ensuring on-time performance of our services and prioritising passenger safety. This combined role is a great way to build a career while being rewarded to do so
- Our trains operate daily, running from 3:00 am to 2:00 am, 365 days a year. This means your shift lengths and patterns will vary, including early starts, late finishes, weekends, and public holidays. Don't worry, though We'll provide you with ample notice and the flexibility to swap shifts or rosters, helping you strike a balance between your work commitments and personal life.

**What is in it for me?**
- Joining our team of Journey Makers comes with its perks. We believe in recognizing and rewarding our dedicated employees. Here's what you can look forward to:

- Take advantage of a generous 5 weeks of annual leave to recharge and enjoy well-deserved time off.
- Our benefits are old school - built around a model of a career for life. You will be well rewarded for your hard work with a competitive starting rate of $29.63 increasing as a result of completed years of service. And opportunities to earn lucrative penal rates (up to $59.26 per hour) will sweeten the deal.
- Your wellbeing matters to us. Benefit from comprehensive support, including coverage of many medical costs & subsidised prescription glasses.
- Experience the convenience of free or discounted rail travel for yourself, a nominated person, and your dependents, and even enjoy a ferry crossing with your vehicle.
- Say goodbye to commuting headaches —we provide free car parking or free rail trips for when you are working.

**How will I know if I am suited to this type of work?**
- You are looking for an opportunity that will provide extensive and continued training to really kick start your career
- You genuinely enjoy customer service This is a busy role - you never know what questions or support our customers might need. You’ll have exceptional communication skills and enjoy interacting with a diverse range of Individuals.
- You are passionate about delivering exceptional experiences and ensuring the safety of everyone on Board.
- You have great problem-solving skills and will be calm under pressure. When something goes wrong our customers are looking to us for help - your life experience, cool head and empathetic nature will make all the difference.
- Please note all of our recruitment processes include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. These positions require the permanent right to work in New Zealand.

**About Transdev Wellington**:
At Transdev, we take pride in providing Wellingtonians and our visitors over 14 million passenger journeys each year. Everyday our rail services provide vital services to the region, connecting people, businesses, and communities while reducing carbon emissions and congestion on the roads. With over 2,000 weekly services and 49 stations across the Greater Wellington region, encompassing more than 150 km of track, we are committed to delivering a reliable and high quality rail experience for all.

**Advertised**:13/02/2024

**Applications close**:23/02/2024