Resource Development Manager
7 hours ago
Opportunity to join a dynamic team
- Work with the NZ Contact Centre Leadership team
About the Role
**In this role, you would have the opportunity to**:
Create strategy, maintain and embed recruitment tools to attract the best resources.
Ensure our employment brand/EVP is promoted accurately and consistently internally and externally in the recruitment process - attraction, selection, on boarding.
Manage a team of resource development consultants (5) to lead internal and external recruits efficiently and effectively.
Design and develop framework established for staff within NZCC to progress across skill sets.
Identify and implement process improvement initiatives and ensure alignment and compliance to our global recruitment process while adhering to New Zealand employment legislation.
**Role Location**: Flexible location
**Role Type**: 12-month secondment/fixed term
About You
To grow and be successful in this role, you will ideally bring the following:
- Strong customer relationship management, networking and negotiating skills
- Ability to manage complexity and diversity, using your analytical and problem solving skills
- Adaptable to people and situations
- Prior experience in recruitment (whether in a recruitment team or as a hiring manager) is desirable
- Strong operational management skills.
About ANZ
Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality.
The ANZ values are the foundation of how we work and support our customers.
Integrity - We are honest and fair
Collaboration - We work together for the customer
Accountability - We take ownership and get things done
Respect - We care for all those we serve
Excellence - We challenge ourselves to be better
We work flexibly at ANZ. Talk to us about how this role could be flexible for you.
ANZ recognises the importance of flexible working, watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world
Job Posting End Date
Friday 12 August, 11.59pm
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