Advisor, Business Operations

2 weeks ago


Christchurch, New Zealand IAG New Zealand Full time

Make a difference as an Advisor, Business Operations.

**Mō te **Tūranga** | About the Ro**le**

The purpose of the role and your unique contribution is to provide operational excellence in validation, processing and credit control.

A highly organised and effective administration function in order to assist with the achievement of the business unit and broader Company objectives.

Overall, the role is accountable for ensuring that allocated work is dealt with efficiently and accurately and in a customer focused manner.

This permanent full-time role offers flexible working arrangements.

**Ōu Pūkenga | About You**
- Experience and commitment to providing superior internal and external customer service
- Intermediate computer skills (particularly in Microsoft Word, Excel, PowerPoint and Outlook)
- Strong numerical and verbal literacy skills
- The ability to work effectively as an agile, adaptable team member and display a Ready for Anything attitude by being solution focussed and proactive when responding to challenges as they arise
- Success orientated and committed to achieving objectives and delivering results Ability to respond, understand and resolve customer and / or broker issues, identifying areas of concern

**Applications close Sunday 26th May 2024.**

**Mō mātou| About us**

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - AMI, NZI, State Insurance, NRMA Insurance, CGU, WFI and ROLLiN’ to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and well-being in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy).

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:

- Competitive remuneration and recognition
- Up to 50% off personal insurance, including home and motor insurance
- Flexibility through our MyFlex program - supporting you to live life to the full
- Grow your skills and career development with the IAG Academy program

Learn more about who IAG is here.



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