Restaurant Duty Manager

8 months ago


North Shore City Auckland, New Zealand Golden Ocean Trading Limited Full time

**Some role responsibilities would include**:

- Hiring, training, monitoring, supervising staff and resolving staff grievances
- Setting a roster to ensure sufficient staff are working at all times
- Assisting front of house staff with serving customers when busy, ensuring that customers receive prompt service
- Receiving and handling any complaints made by customers
- Ensuring that staff maintain and clean the restaurant and all equipment, to the restaurant’s high standards at all time
- Making sure the restaurant meets all health and safety requirements and standards
- Ensuring that goods on menu are correctly priced
- Instructing staff on sales procedures
- Taking inventory of stock and ordering new stock
- Adhering to company guidelines and procedures

**Preferred Skills and Experience**:

- At least one year of relevant work experience
- Outstanding knowledge of the NZ restaurant industry
- Initiative, and the ability to cope with the unexpected pressure
- The ability to provide support in a high-performing team environment
- Exceptional customer service, problem-solving skills and time management skills


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