Thai Restaurant Duty Manager

4 weeks ago

Auckland City, New Zealand Tom Yum Eden Full time

We are looking for a **Thai restaurant duty manager** to join our team.

**Requirements**:

- At least 1 year of work experience at the management level in any industry, including as an assistant manager
- At least a related NZ Register Diploma Level 5 qualification (this can be management in any field) may substitute for the experience
- Must have a Licence Controller Qualification approved by NZQA
- Must have work experience in the customer service field
- Must have knowledge of Thai food ingredients as we take food allergies seriously

**Job Descriptions**
- Collaborating with chefs to create diverse and appealing menus.
- Planning and overseeing special events and functions.
- Managing and coordinating the daily operations of both the front and back of the restaurant.
- Overseeing the purchasing process, including negotiating prices and adhering to budget constraints.
- Keeping accurate records of inventory levels and financial transactions.
- Managing operational expenses and finding ways to reduce waste and inefficiencies.
- Anticipating future requirements for supplies, kitchen equipment, and cleaning materials.
- Consistently evaluating product quality and exploring new supplier options.
- Ensuring that the dining areas meet health standards, remain clean, functional, and presentable.
- Providing exceptional service and striving to enhance customer satisfaction with both meals and service.
- Addressing customer complaints promptly and effectively.
- Recruiting, training, and overseeing the performance of the waitstaff and kitchen team.
- Organizing and supervising work shifts for the waiting and kitchen staff.
- Promoting the restaurant within the local community to attract more customers.
- Enforcing policies and procedures to ensure smooth and consistent restaurant operations in the future.
- Occasionally handling reservations, greeting customers, and taking orders when needed.

**Other Details**
- This is a full-time and permanent position
- Wage payment is $29.66 per hour, and you will be paid weekly
- Holiday pay and sick leave will be paid according to the law
- You will be working at 257 Dominion Road, Mount Eden, Auckland
- We are open from Wednesday to Sunday: Lunch 11.30 am - 3.00 pm and Dinner from 5 pm - 8.30 pm.
- You will work according to a roaster 5 - 6 days each week with a guarantee of 30 hours (a maximum of 48 hours)

Please note that applicants for this position should have NZ citizenship/residency or a valid NZ work visa.

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