Restaurant Manager

2 weeks ago


Auckland City, New Zealand Desa Corner Restaurant Full time

As a Malaysian Restaurant & Bar Manager, you are tasked to creating a pleasant & excellent dining experience for guests by presenting good service, marvellous food & beverage presentation, delectable food & beverages as well as a conducive and welcoming environment. The position is permanent full-time (30-40 hrs) paying $30.00 per hr, on rotating shifts between Mon-Sun, among the core business hours. Our restaurant is located in Auckland CBD.

**Responsibility**:

- Oversee restaurant daily operational business functions which cover Floor, Bar and activities and ensuring smooth functioning, exceptional customer service and high-quality dining experiences.
- Establishing and achieving business profit objectives. Control operational costs and identify measures to reduce waste.
- Responsible for proposing outlet menus, F&B service-related purchases and continuously making necessary improvements.
- Responsible to create and enforce outlet/bar policies, targets, and KPIs.
- Collaborate with the culinary team to create beverage pairing menus and elevate the overall dining experience.
- Responsible to comply with all food, beverage, health, and safety regulations.
- Forecasting, planning, sourcing, and ordering supplies for the restaurant, as well as beverages for the bar.
- Ensure that meal orders are promptly taken, and bill presentation is accurately executed so that guests do not have to wait, or delays created.
- To ensure that all customer complaints are dealt with promptly, investigated, and corrective actions are taken; and ensuring customer satisfaction is met.
- Oversee staff training and development, uphold cleanliness and safety standards.
- Ensuring staff follow standard operating procedure of the restaurant.
- Any other tasks that are relevant to this position

**Requirement**:

- A certificate, diploma, or degree in a related field
- Minimum 3 Years of working experience in a management role in the restaurant/hotel sector
- Able to effectively communicate with guests.
- Possesses high self-discipline.


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