Complaints Assessor Āteha Take Amuamu

4 weeks ago


Wellington City, New Zealand New Zealand Government Full time

Experience with Māori & Pacific people required
- Be part of a skilled and passionate team
- Full-time, permanent role
- Based in
- Auckland or Wellington

Ko wai tātou | Who we are
The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights.This is an exciting opportunity to join a skilled and passionate team that makes a real difference by helping to resolve complaints about consumer rights in the health and disability sector.
Mō tēnei tūranga mahi | About this role
Ko ngā mea ka hiahiatia e koe kia angitū te haere | What you'll need to be successful:

- Excellent writing skills - including the ability to communicate with people from a wide cross-section of the community
- Exceptional phone skills, calm and professional approach, with a kind, empathetic manner
- Proven ability to identify and solve problems
- Enthusiasm for, and a genuine interest in, the health and disability sector
- An appropriate tertiary qualification (health, disability or law) and/or a clinical background.
- At least two years relevant work experience.
- Competency in Te Reo is desirable.

View the Position Description for Complaints Assessor here or follow the link below (copy and paste in the web browser).



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