Senior Complaints Assessor

4 weeks ago


Auckland City, New Zealand New Zealand Government Full time

Join a skilled and passionate team
- Grow to your potential
- Excellent writing and communication skills required
- Auckland CBD

Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints relating to infringement of those rights. Mō tēnei tūranga mahi | About this roleThis position is a senior member of the team, progressing complex complaint files and drafting sound, high-quality correspondence; as well as engaging with key stakeholders and members of the public to provide information and foster understanding of the Commissioner's role. The Senior Complaints Assessors assist the Team Leaders in mentoring and growing the skills of the junior members of the team.Ko ngā mea ka hiahiatia e koe kia angitū te haere | What you'll need to be successful:

- Excellent writing skills
- The ability to communicate with people from a wide cross-section of the community
- Experience of reviewing and/or mentoring others
- A calm and professional approach with a sensitive manner
- Proven ability to identify and solve problems
- Enthusiasm for, and a genuine interest in, the health and disability sector
- A relevant tertiary qualification, with law or health an advantage
- At least four years relevant work experience, preferably more



  • Auckland City, New Zealand New Zealand Government Full time

    Join a skilled and passionate team - Grow to your potential - Excellent writing and communication skills required - Auckland CBD Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints...


  • Auckland City, New Zealand New Zealand Government Full time

    Join a skilled and passionate team - Grow to your potential - Excellent writing and communication skills required - Location-Auckland CBD or Wellington CBD Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...


  • Auckland City, New Zealand New Zealand Government Full time

    Join a skilled and passionate team - Grow to your potential - Excellent writing and communication skills required - Auckland CBD Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient resolution of complaints...

  • Complaints Assessor

    4 weeks ago


    Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...

  • Complaints Assessor

    3 weeks ago


    Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - Full time, fixed term till April 2024 - Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate...


  • Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - 2 Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...


  • Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...


  • Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - 2 Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...


  • Auckland City, New Zealand New Zealand Government Full time

    Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - Multiple positions, Permanent -Full time, Auckland CBD location Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate...


  • Auckland CBD, New Zealand Health and Disability Commissioner Full time

    **Complaints Assessors | Āteha Take Amuamu**: - Be part of a skilled and passionate team - Further develop your already excellent writing and communication skills - Full time, fixed term till April 2024 - Auckland CBD location **Ko wai tātou | Who we are** The purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and...


  • Auckland CBD, New Zealand Health and Disability Commissioner Full time

    Complaints Assessors | Āteha Take Amuamu:Be part of a skilled and passionate team Further develop your already excellent writing and communication skills Full time, fixed term till April 202 Auckland CBD locationKo wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services...


  • Auckland City, New Zealand New Zealand Government Full time

    Full time, Fixed term contract (6 months) - Experienced administrator - Strong relationship management and communication skills essential - Auckland CBD Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...


  • Auckland City, New Zealand New Zealand Government Full time

    Full time, Fixed term contract (6 months) - Experienced administrator - Strong relationship management and communication skills essential - Auckland CBD Ko wai tātou | Who we areThe purpose of the Health and Disability Commissioner (HDC) is to promote and protect health and disability services consumers' rights and to facilitate the fair and efficient...


  • Wellington City, New Zealand Social Workers Registration Board Full time

    A newly created Senior Complaints Advisor role with a focus to asses complaints and ensure that they achieve efficient and timely outcomes using a risk based lens. **Overview of the Company**: A small and fast growing government organisation that protects the safety of members of the public by ensuring that when social workers come onto the register, they...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole...

  • Senior Motor Assessor

    3 weeks ago


    Auckland City, New Zealand Claim Central Consolidated Full time

    The growth of Hello Claims has created an exciting opportunity for an experienced Senior Motor Assessor to join our growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day. Hello Claims has delivered a ‘First to Market Assessing...

  • Senior Motor Assessor

    3 weeks ago


    Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for over 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole selves...

  • Structural Assessor

    4 weeks ago


    Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole...


  • Auckland City, New Zealand BNZ Full time

    **Ko mātou tēnei | This is Us** Our role as the Bank of New Zealand is to help navigate Aotearoa towards a better future.This means working in an energising environment built around our customers to help our communities prosper. If you can imagine a better future, let's find a way. **Mō te Tūranga | About the Role** We spoke with the Senior Manager...


  • Auckland City, New Zealand Fidelity Life Full time

    Take end to end ownership of complaints ranging from simple to complex - CBD location - Awesome flexible working **The opportunity** Here at Fidelity Life, we are on journey to being truly customer-led. As a result, we are strengthening our complaints resolution and customer advocacy capability to build confidence that our customers’ outcomes and...