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Service Coordinator

4 months ago

Wellington City, New Zealand The Pact Group Full time

**Posted**:
18/08/2023

**Closing Date**:
15/09/2023

**Job Type**:
Permanent - Full Time

**Location**:
Wellington

**Job Category**:
Health, Medical & Pharmaceutical**About Us**

Pact is a major provider of community, vocational and residential based intellectual disability, mental health and addictions services across Southland, Otago, West Coast and the Lower North Island. Our team of passionate staff journey alongside individuals to support them in setting and achieving their goals.

We are looking for someone with a passion for supporting people with a high and complex needs to lead fulfilling lives in the community.

Our services provide a safe and positive environment where our clients are assisted to achieve maximum independence.
- Job Description

**Role 573**

**Pact is currently looking for a Full-time (80 hours per fortnight), Service Coordinator to oversee two intellectual disability services in Porirua.**

**The role**

Pact is looking for a driven and organised person to manage our new Porirua intellectual disability services and mentor Support Workers who want to help our clients with intellectual disabilities live happy, fulfilling lives.

You will help with the establishment of the new services, to assist with recruiting a new team of support workers for the service and most importantly help with the transition of people we plan to support at the service.

We are looking for a passionate and imaginative person to create and maintain a welcoming, encouraging, and purposeful environment in this service. Prioritization and effective time management abilities are critical. You will help the service users achieve the greatest level of independence in this role, which places a heavy emphasis on client goals and outcomes.

Key Responsibilities
- Engaging with clients.
- Overseeing a team of support workers
- Directing and leading staff
- Ensuring client processes are accurately documented
- Allocating daily staffing resources
- Encouraging client participation in day to day life
- Supporting them with activities of daily living
- Ensuring support with medication and considering client needs
- Supporting clients with personal hygiene.
- Supporting social and whanau connection
- Motivating clients to know they have purpose

At present, hours of work are Monday to Friday, 8:00am - 4:30pm

**As we operate 24/7, hours of work will include day, evening, weekend, awake night and sleepover shifts.**
- Desired Skills and Experience

This is an exciting opportunity for a person with an optimistic ‘can do’ attitude. In this role you would be expected to personally model the required standards of care and support and ensure that clinical recommendations, policies and procedures are adhered to.

Previous leadership experience is preferable as you will need to be able to lead, support and mentor a team of support workers. You will need to have excellent interpersonal and networking skills and be able to build and sustain working relationships with clients, staff and external agencies.
- A full driver’s licence and computer skills are essential
- If on a work visa, this must be valid for at least twelve months
- Management or team lead experience is essential
- A background in Health and wellbeing or equivalent would be needed