Lead Client Partner

6 hours ago


Auckland City, New Zealand The Creative Store Full time

Our client is a creatively led, culturally driven, globally focused creative company, based in Auckland.
They build brands and are focused on creativity, innovation and effectiveness. They partner with ambitious and progressive brands across NZ and the world who seek to define their role and relationship with culture.
As the Lead Client Partner, you are entrepreneurial with a collaborative approach. Charged with creating an environment where clients are receptive to innovative and challenging ideas and where your agency teams are motivated and inspired to produce best in class creative work.
You will help foster innovation and creativity by working closely with the clients to understand their strategies and business challenges, and by bringing together the best team with the right capabilities across the agency.
**Areas of focus include**:
**Creativity**
- An architect of opportunity, creating markets for our ideas, enabling creativity and championing the work through to delivery
- Staying ahead of the curve with products, experiences and innovations, sharing this knowledge to help create and deliver innovative, creative and compelling customer experiences

**Leadership & Relationships**
- Strong leadership and strategic direction
- Leads the team and clients to carve out the direction strategically and creatively, with overall responsibility for the direction and achieving the end result
- Develops and maintains positive client relationships, team and partner relationships
- Passionate, motivating and solves problems as needed
- Represents the agency in the development of initial new business opportunities

**Commercial**
- In depth knowledge of the category in which the client(s) operate - competitive activity, research, industry information and other information that allows the preparation of meaningful competitive analysis
- Analyses all available marketing data and marketing through up-to-date knowledge of client’s business performance
- Is fully conversant with market dynamics and competitive activity in client product categories
- Makes recommendations based on an understanding of the long-term strategy, plans and tactics of the client

**Financial & Growth**
- Responsibility for the financial management and bottom-line accountability including profitability of your accounts, ongoing client satisfaction and team development
- Identify new business opportunities both with existing clients
- Provides monthly billings projections in line with set annual forecasts

You will bring with you a passion for creativity, culture, ideas and making great work, be a natural collaborator and connector - participating fully as an integral member of the team, working co-operatively and collaboratively with clients, the team and the wider agency.
At the senior level, you will have a high level of communication skills and budgeting / timelines, be resilient and calm under pressure and have a high level of commitment to your role.


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