Customer Care Specialist

3 weeks ago


Christchurch, New Zealand Kuehne+Nagel Full time

Due to an exciting period of growth in our Christchurch based office, we have an opportunity for an experienced freight specialist to join our team.
- ** Your Role **:This person will be responsible for executing export sea bookings and the required documentation for one of our key clients.
- ** Your Responsibilities**:

- Generate the required documentation in preparation for export
- Arrange bookings directly with shipping lines, and liaise with carriers and suppliers on a regular basis
- Liaise with the Customer Care Team to ensure customer requirements are met
- Liaise with other internal teams (customs, transport, finance) to ensure customer requirements are met
- Ensure the relevant governance & regulatory requirements are adhered to at all times

**Your Skills and Experiences**:

- 2+ years export seafreight experience within the NZ industry, including knowledge of required export documentation and the booking process with shipping lines
- Knowledge of DG, security filing and other export processes such as USA AMS/ISF filing etc. is advantageous, but not essential
- Impeccable attention to detail
- Ability to cope with pressure, hard work and fulfil deadlines
- Good attitude, team spirit and ability to collaborate with people across the business

Why work for us?

As well as a competitive remuneration structure, we offer benefits such as fully subsidised Health Insurance for you and your immediate family, access to EAP services and a multitude of learning and development opportunities.

If you are passionate about operational excellence and would like to grow your career with a reputable, international freight forwarder then this could be the role for you

With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.

Only those who have been shortlisted to the next stage of the recruitment process will be contacted.

**About Kuehne+Nagel***

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Human Resources
- Next steps to joining our teamStep 1

- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer



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