Customer Specialist

2 weeks ago


Christchurch, Canterbury, New Zealand ASB Group Full time

ASB Advice Centres (Branch Banking)
Here at ASB the Customer is at the heart of everything we do.

Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.


Te tūranga | The role:


We have an awesome opportunity for Customer Specialist star to join our friendly team at our The Palms Advice Centre based in Christchurch.

As a Customer Specialist, you will be dealing with a broad range of banking queries and requests from Customers.

ASB offers innovative online offerings, and you will help support and educate our customers on the various banking solutions and options available to them.


Ō pūkenga | About you:


We are looking for people who can build relationships, learn fast and respond quickly, and are passionate about providing memorable customer experiences.

Your ability to educate customers on our digital and self-service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will ensure you are tailoring personalised solutions for customers.

This is a full-time position working 40 hours per week.

What's in it for you:


This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations.


Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders.

ASB offer a fun and supportive team with awesome benefits.

You will also have access to:

  • A competitive market salary
  • A broad range of exclusive Staff Banking Benefits
  • Life and Income Protection Insurance
  • Strong professional development opportunities
  • Joining a dynamic and diverse team

Me pēhea te tono | How to apply?

Job details:

  • Reference #
  • SO Posted on 29 May 2024
  • Location(s)
  • Christchurch, South Island, The Palms Branch
  • Shirley
  • Expertise
  • AML, Cashiers, Concierge, Customer Experience, Customer Service / Sales, Customer Service Officer, Customer Service Specialist, Inbound Contact Centre
  • Work type(s)
  • Full Time Application closes on 03 Jun :55


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