Lexus Customer Care

6 days ago


Christchurch City Canterbury, New Zealand Toyota Full time

Lexus Customer Care
- Are you excited by the opportunity of working in a fast-paced and dynamic industry? Do you have a passion for delivering the highest level of customer service possible? Do you enjoy building positive and long-lasting relationships with guests? If yes, then this is a superb opportunity to join our Lexus of Christchurch team in a customer care role._

Lexus of Christchurch is looking for a customer care specialist to be the first point of contact for our guests with our service and sales departments. You will be working for one of the leading automotive dealers in New Zealand in a dynamic and growing luxury brand.

Lexus of Christchurch is the South Islands largest and longest running Lexus dealership, we are part of the Miles Motor Group, which is one of New Zealand’s largest motor groups. We place an emphasis on training, customer service, teamwork, and community.

Key tasks and requirements:

- Greeting our customers as a first point of contact.
- Ability to deliver outstanding customer service to exceed our customer needs.
- Excellent communication skills.
- High level of personal presentation.
- Arranging and understanding customer service needs.
- Accurate administration skills.
- Costing/invoicing service jobs.
- Excellent time management skills.
- Ability to adjust and work in a busy environment.

The successful applicant must have a strong eye for detail, and outstanding customer service. We pride ourselves on the relationships we have with our customers, and you will be a key part of building this rapport. The ability to copy with pressure and meet deadlines is essential, as is organisation, motivation, and determination to succeed.

In return Lexus of Christchurch offers an excellent working environment with future career potential and great people to work with.

If this sounds like the opportunity you have been waiting for, please send your CV in confidence to:
Arran Megson, Service Manager

Lexus of Christchurch

Skills & Experience
- Ability to deliver outstanding customer service to exceed our customer needs.
- Excellent communication skills.
- High level of personal presentation.
- Arranging and understanding customer service needs.
- Accurate administration skills.
- Costing/invoicing service jobs.
- Excellent time management skills.
- Ability to adjust and work in a busy environment.

**LEXUS-CUSTOMER-CARE_-(003).DOCX


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