Customer Care Specialist
2 weeks ago
Due to an exciting period of growth in our Christchurch based office, we have an opportunity for an experienced freight specialist to join our team.
-Your Role :This person will be responsible for executing export sea bookings and the required documentation for one of our key clients.
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Your Responsibilities:
- Generate the required documentation in preparation for export
- Arrange bookings directly with shipping lines, and liaise with carriers and suppliers on a regular basis
- Liaise with the Customer Care Team to ensure customer requirements are met
- Liaise with other internal teams (customs, transport, finance) to ensure customer requirements are met
- Ensure the relevant governance & regulatory requirements are adhered to at all times
Your Skills and Experiences:
- 2+ years export seafreight experience within the NZ industry, including knowledge of required export documentation and the booking process with shipping lines
- Knowledge of DG, security filing and other export processes such as USA AMS/ISF filing etc. is advantageous, but not essential
- Impeccable attention to detail
- Ability to cope with pressure, hard work and fulfil deadlines
- Good attitude, team spirit and ability to collaborate with people across the business
As well as a competitive remuneration structure, we offer benefits such as fully subsidised Health Insurance for you and your immediate family, access to EAP services and a multitude of learning and development opportunities.
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
About Kuehne+Nagel
With over 80,000 employees at some 1,300
- Next steps to joining our teamStep 1
- Step 2
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer
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