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Advisor National Scheduling

4 months ago

Wellington City, New Zealand New Zealand Government Full time

Advisor - Wellington
Fixed Term (until 30 May 2024), Full time

Te whiwhinga mahi/The Opportunity
The position is responsible for providing high-quality advice on performance and service improvement, leading the development of operational policies and guidelines, as well as continuous improvement functions.
Your work will be varied and made up of a mixture of scheduling initiatives and projects. That means you will be working closely with all team members as well as leading your own pieces of work. The role is about making things easier for people in the business, and for the customers who are using our services. This means having the ability to build positive working relationships, and being open and engaging with people and groups in the wider business that you are seeking to help.
This role presents a great opportunity for an experienced, enthusiastic, and proactive Senior Advisor who enjoys working in a fast-paced environment with a variety of work.

**Duties**:

- Lead and support the promotion of continuous improvement to systems, technology, processes, and procedures to improve service delivery.
- Use effective written and verbal communications to clearly deliver advice and recommendations, to meet the audience's needs.
- Ability to facilitate effectively with a wide range of people to achieve results.
- Establish and maintain a range of relationships and networks, both within the Ministry and externally, that enable you to draw on resources and information and keep up-to-date with best practice.
- Enjoy working in a fast-paced environment where you are required to influence and respond to changing needs and priorities.

He pūkenga tou/Skills and Experience
- Knowledge of court or tribunals operations and business practices.
- Have a positive approach to change and working in a national way.
- A self-starter with a strong service-oriented ethic, who can plan and drive their own workload as part of a broader work programme.
- Experience providing accurate, objective advice within specified timeframes.
- Excellent communicator and able to build trusting relationships across a wide range of audiences.
- Ability to see things from many different points of view and make connections to various streams of work.
- Knowledge of the justice sector, process delivery, and project management will be an advantage.

Ko wai mātou/Who we are
The role is part of the National Scheduling team within Operations and Service Delivery. The team carries out automated reporting to support scheduling functions, as well as supporting consistent scheduling nationwide. We feed business intelligence and information on utilisation, data quality, and process adherence to the District Court to support improved performance. The wider team is made up of engaged, welcoming people, who are passionate about the work they do
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

Utu ā-tau/Salary

**Salary Range**: The remuneration band for this role is $70,518 to $97,908 - the appointing salary will be based on skills and experience.

Tono mai/How to Apply