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Service Administrator
2 months ago
Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories and hand tools and are part of the global organisation Techtronic Industries( TTi )who are renowned for their manufacture of quality brands such as Ryobi, AEG, Vax and many more. We as a group pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.
We currently have several positions available for Workshop Logistics Administrators to join our friendly, growing team situated in our new service repair centre in Auckland.
**About the role**
The Workshop Administrator will work as part of the service operations team dedicated to supporting the Internal Service Centre. As part of the team, this individual will maximise workshop's efficiencies and will act as point of contact for internal service centre. If you have a great attitude ,are looking to work Monday to Friday and have a change from retail or hospitality this could be your opportunity Full training is provided - this is an excellent opportunity to kick start your career in admin
Reporting to the Milwaukee Auckland Service Manager your duties will include:
**_Key Responsibilities_**
- Accept tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
- Book incoming tools into Sap warranty portal and completing necessary documentation
- Allocating tools in accordance with operational workflow
- Allocating ordered spare parts with relevant service claims
- All necessary warehouse duties (Unpack, pack, forklift operation and etc..)
- Communicate with After-Sales support team to obtain claim relevant information
**Skills and Experience required for this role**:
- Good computer skills and experience using an ERP system
- Excellent ability to respond to deadline pressures and demonstrate time management skills
- Great communication skills with enthusiastic personality;
- Ability to demonstrate initiative;
- Solid time management and attention to detail.
**_ Why Milwaukee?_**
Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, Milwaukee consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience so in addition to an exciting and challenging role we also provide:
Competitive remuneration package
Comprehensive training and supportive leadership team
Exposure to world class technologies
Generous discounts on company products for multiple brands
- If this role sounds like you and you are excited at the prospect of joining a successful and dynamic organisation APPLY NOW_
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