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Warranty Administrator

1 month ago

Far North, New Zealand Pacific Motor Group Full time

Warranty Administrator / Service Advisor Warranty Administrator / Service Advisor Add expected salary to your profile for insightsPacific Motor Group Ltd is a locally owned multi-franchise motor vehicle dealership that has been serving Northlanders' vehicle needs for over 100 years. We are dedicated to providing exceptional customer service across all our branches and departments. We are currently seeking a warranty administrator to join our dynamic team in Waipapa (kerikeri). Key responsibilities:- Processing all warranty claims accurately and promptly- Coordinating with internal departments for information related to warranty claims- Maintaining an accurate record of defective parts and their replacements under warranty- Reconciling monthly credit notes with previously claimed invoices- Ensuring that all Service Centre work is documented, and providing detailed revenue and cost information to the administrative staff for accounting purposes- Adhering to warranty processes according to manufacturer requirements Requirements:- Automotive experience, ideally in a previous warranty administrator or service advisor role- Strong knowledge of the automotive industry- Full NZ Driver's License- Strong work ethic, professional appearance, and attitude- Excellent verbal communication and computer skills- Effective time management skills and a proactive approach- Ability to work as part of a large, busy team- Reliability, punctuality, and a strong work ethic This is a full-time position, 40 hours per week, Monday through Friday, between 8:00 a.m. and 5:00 p.m. Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr