Account Coordinator

1 week ago


Auckland City, New Zealand Madison Recruitment Full time

Auckland central location
- $30.00 - $37.00 per hour + 8% accruals
- Monday - Friday working hours

Our client consolidates all aspects of a company’s occupational health needs into one, easy, central point of contact. They are aligned with hundreds of medical providers across the country so evaluate the needs of clients and create independent solutions. Electronically & safely they store all health records and extensively report from this data, addressing areas of people risk within business.

This role is a key element to the smooth running of client relationships, as the Account Coordinator you are an important point of contact, day to day you will be anticipating the needs of the clients and best supporting them with any general enquires and service. You will be a keen problem solver with an eye for detail and a confident and approachable attitude. This role can be based in the Auckland central office with a globally run organisation that offers opportunities to develop and grow

**What the role involves**:

- Schedule bookings for preemployment medicals, and annual health monitoring
- Oversees credit control at a high level to ensure effectiveness - Acts as an escalation point for identified issues with credit control
- Complete feedback for Clients following up with providers when required
- Prepare annual health monitoring, monthly and quarterly reports as required
- Attend and contribute to regular team meetings

**What we are looking for**:

- Health related experience is advantageous but not required
- Ability to communicate with people at all levels with consideration and respect for ethnicity and cultural diversity
- Excellent client service ability - to be able to anticipate client needs and exceed them
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Excellent attention to detail
- Intermediate computer skills including Microsoft word, excel and outlook
- Open clean current drivers licence preferred

**Benefits**:

- Work for a globally recognised organisation
- Excellent salary

This is a fantastic opportunity and won’t be around for long

**Ref**:137049


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