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Client Relationship Manager

3 months ago

New Zealand MGM Care Limited Full time

30 hours per week minimum

Job based in Auckland

The Client Relationship Manager will also be involved in generating sales leads and administrative management.

**Key responsibilities include**:

- Delivering a comprehensive service to inquiring customers
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss sales targets
- Generating sales leads, building sustainable relationships where necessary
- Reporting back on results
- Reviewing and improving policies and procedures in relation to customer relations and services providing direction and feedback to team members
- assisting with recruitment and training
- motivating staff and their customer service skills
- planning and implementing after-sales services
- following up with customer and obtaining feedback

**Job benefits**:

- Immediate start (for migrant workers, upon obtaining appropriate work visa and arrival in Auckland NZ)

**Minimum Qualifications**:

- Excellent IT skills MS, Social Media platforms creation and management
- Excellent communication, time management and people skills.
- Willing to travel around Auckland to meet clients
- Willing to work on weekends
- Must pass drug test
- Must pass criminal check