Client Services Manager

6 days ago


New Zealand Healthvision NZ Full time

**Description**:
We are looking for an experienced Client Services Manager to join our highly skilled and committed Homecare team. This is a Permanent Full Time Role, based on our Palmerston North office.

This role forms part of a committed multidisciplinary team that provides oversight and coordination to teams of staff who deliver services to our clients in the community. These range from home and personal care support to full nursing care for complex long-term clients.

This role works 5 days per week.

**Key responsibilities**:

- Matching and rostering of support workers with clients -Involvement in the recruitment and retention process of support workers including performance feedback, education, and training -Health and Safety assessments of client homes -Relationship-building with clients and promotion of the Healthvision brand

The work is challenging at times, varied and hugely rewarding as you are helping to make positive changes in peoples lives. There is a strong emphasis placed, on building relationships with clients and their support workers to ensure positive outcomes. Outstanding customer service skills, being empathetic and a good listener is essential to this role in addition to being able to negotiate competing demands.

The role will suit you if you are self-motivated and a fast learner, can remain calm under pressure, have an eye for detail, and approach everything with common sense. Full training and comprehensive induction/orientation will be provided.

**Skills & Experience**:

- Experience in the healthcare sector (health-related qualification is preferable) -Management experience is required (Coordinator or above level) with proven scheduling and coordination skills -Experience in complex/high volume rostering -Computer literate -Sound verbal and written communication skills -A can do attitude and motivation to deliver outstanding service -Highly organised with strong time management skills -Team player attitude with the ability to work autonomously -Ability to relate supportively with others from different socio-economic and cultural backgrounds

Applicants must have the right to work legally in New Zealand.

**About us**

Healthvision is a lead provider of Specialist Homecare, Community Nursing and Rehabilitation services throughout New Zealand.

We are a company who is passionate about well-being, working closely with our clients, families, and whnau to wrap around the quality care they need to live life the way they want to and to maximise their independence.

At Healthvision we love what we do and are passionate about making a positive difference to the lives of others.



  • New Zealand Horticulture Masters Limited Full time

    Client Services Manager Required for Busy Horticulture Company We are looking for a qualified Client Services Manager. This is a full-time permanent position and will consist of handling the Clients/Growers that we contract with. To be considered for this position youll have at least some experience in customer services. You should have excellent...


  • New Zealand Healthvision NZ Ltd Full time

    We are looking for an experienced Client Services Manager to join our highly skilled and committed Homecare team. This is a Permanent Full-Time Role, based in our Wellington office. This role forms part of a committed multidisciplinary team that provides oversight and coordination to teams of staff who deliver services to our clients in the community. These...


  • New Zealand Alpha Personnel Recruitment Ltd Full time

    **Permanent Position** Our Client is a well-established Health IT firm that specializes in providing cutting-edge support to New Zealands Social & Health Service Providers through a comprehensive Client Management System. Based in our Penrose Office in Auckland, the Client Services Coordinator will collaborate with and report to the Client Liaison. In this...


  • New Zealand Healthvision NZ Ltd Full time

    **Description**: We are looking for an experienced Client Services Manager to join our highly skilled and committed Homecare team. It is a Permanent role based in our Palmerston North (Manawatu) office. This role forms part of a committed multidisciplinary team that provides oversight and coordination to teams of staff who deliver services to our clients in...


  • New Zealand Healthvision NZ Ltd Full time

    **Description**: We are looking for an experienced Client Services Manager to join our highly skilled and committed Homecare team. It is a Permanent role based in our BOP office. This role forms part of a committed multidisciplinary team that provides oversight and coordination to teams of staff who deliver services to our clients in the community. These...


  • New Zealand Findex Full time

    Do you want to be part of a community of likeminded professionals who are revolutionising the way financial services are delivered? An opportunity to join our collaborative team in our Gore office! We're seeking a motivated, flexible, and positive individual who takes initiative. Do you want to be part of a community of likeminded professionals who are...


  • New Zealand Team Recruitment Full time

    **About the Company**:A large successful international freight forwarding company who are well established and offer an extensive service across the entire supply chain. **About the Role**:Managing a portfolio ** **of clients providing services relating to their import air and seafreight requirements. - Booking import orders with overseas offices and...


  • New Zealand BSI Full time

    Great that you're thinking about a career with BSI! **Job Description**: What duties you'll perform: - As a RS Client Manager, you'll be responsible for frequently travelling and having overnight stays across the New Zealand. You'll assess to ISO 13485 quality management systems, EU medical device regulations and MDSAP scheme on customer sites, write up...

  • Client Manager Health

    7 months ago


    New Zealand BSI Full time

    Great that you're thinking about a career with BSI! Purpose of the position - To peer review audit reports, provide feedback to auditors, and meet audit report timeframes. - Provide technical assistance to BSI ANZ. - To complete onsite audits and support external auditors. - To provide expertise and make recommendations for certification decisions. - To...


  • New Zealand FIFA Women's World Cup Australia & New Zealand 2023™ Full time

    **Job responsibilities** The Transport Manager - Client Services PMA will work very closely alongside Bus, Fleet and Venue Transport Operations to plan the transport and A&D services required before and during the tournament to ensure that all PMA’s Teams receive the correct services in accordance with FIFA’s service standards to ensure a smooth...

  • Client Success Manager

    7 months ago


    New Zealand InMoment Full time

    **YOUR OPPORTUNITY** - The Customer Success Manager is the face of the company to our clients, which represent many of the world’s best brands. This role is responsible for proactively driving all customer post-sale activities to ensure customers receive maximum value from their investment. The customer success manager gains, records, and leverages account...


  • New Zealand BSI Full time

    Great that you're thinking about a career with BSI! Purpose of Position To provide compliance and risk support to Head of Health, NZ Client Service Manager’s, BSI ANZ Leadership team and throughout BSI ANZ Key Responsibilities & Accountabilities- Provide technical assistance to BSI ANZ- Ensure that external stakeholder requirements and BSI procedures...

  • Client Associate

    6 months ago


    New Zealand Findex Full time

    Support our team of NZ Financial Advisers and be the first point of contact for our clients. Enjoy the flexibility to work from home and the office! Excellent opportunity for a self-starter! Are you a dedicated Client Services professional driven by a commitment to delivering exceptional customer care? We're offering an exceptional opportunity for a Client...


  • New Zealand Triangle Recruitment Full time

    Are you passionate about our community and making a difference to peoples lives' Great opportunity to work for a not-for-profit organisation, whose main focus is to provide people with disabilities access to an array of services designed to make life easier and more meaningful.This is a great opportunity to be part of a remarkable organisation and team that...

  • Iplanit Client Manager

    7 months ago


    New Zealand Aspirico Full time

    **Client Management Team activities involve variety of responsibilities, including**: - Support iplanit client management and project delivery activities - Analysis and documentation of client business needs - Ensuring that all projects are delivered on-time, within scope and within budget - Support existing clients in best practice use of the system and...

  • Services Manager

    6 days ago


    New Zealand Grada Recruitment Full time

    Key Responsibilities: Collaborating with the project team to develop project plans, schedules, and budgets for mechanical, electrical, and plumbing systems. Ensuring that all work is carried out in accordance with relevant codes and standards. Coordinating with subcontractors and suppliers to ensure timely delivery of materials and equipment. Monitoring...


  • New Plymouth, New Zealand Illion Full time

    illion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. illion is headquartered in Melbourne with offices in all major metropolitan cities across Australia and New Zealand. Our team work with leading brands in our region to bring data & analytics to lifeThe heart and soul of our business is...


  • New Plymouth, New Zealand Illion Australia Pty Full time

    illion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. illion is headquartered in Melbourne with offices in all major metropolitan cities across Australia and New Zealand. Our team works with leading brands in our region to bring data & analytics to life.The heart and soul of our business...

  • Operations Manager

    7 months ago


    New Zealand PROFESSIONAL PROPERTY & CLEANING SERVICES LIMITED Full time

    **About PPCS** Established in 1991, PPCS has grown to be one of New Zealands leading providers of commercial cleaning, facilities services and grounds services to corporate, retail, educational, leisure and recreational, aged care, healthcare and government facilities. PPCS is proudly 100% owned and operated in New Zealand. Our dynamic team of 940 spans...


  • New Plymouth, New Zealand illion Full time

    **Company Description** illion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. illion is headquartered in Melbourne with offices in all major metropolitan cities across Australia and New Zealand. Our team work with leading brands in our region to bring data & analytics to life The heart...