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Account Manager

4 months ago

Auckland City, New Zealand Mindshare Full time

Our company

Original Thinkers change the world. Mindshare changed the industry when it became the first global media agency, launched in 1997. We took a chance and launched in Asia as opposed to the UK or US; and we were the first start-up WPP ever invested in. Original Thinking is in our DNA. This mentality means we’ve always been at the forefront of the media industry. The speed we adapt to new channel opportunities, technology and real-time trading means we consistently deliver our clients an advantage.

Key purpose of the Account Manager role

To support the Manager in delivering gold standard implementation and trading practices (see Mindshare implementation process documents). To build trusted and influential relationships with clients, media and agency partners.

Key responsibilities for the Account Manager role

People
- Delegates to Assistants in an effective and timely manner
- Ensures Assistants deliver their work to a high standard and in a timely manner
- Develops negotiation, time management, presentation and client service skills
- Possesses a pro-active mentality/approach to their work
- Contributes to a positive, motivating and inspiring team culture

Product:

- Ensures there is full compliance with Mindshare processes (trading/implementation excellence, feedback, briefing templates etc)
- Ensures all communication to internal and external stakeholders is clear and delivered in a timely manner
- Seeks to further knowledge in all media channels
- Builds personal ownership of the buying process using GroupM Knowledge tools to deliver the best buying outcome for clients
- Develops skill of interpreting relevant data sources to build insights that leads implementation thinking in order to help Manager (i.e. GroupM Knowledge, Roy Morgan, Nielsen)
- Tracks and optimises campaigns regularly and communicates issues to the Manager in a timely manner
- Works collaboratively with all divisions within Mindshare to ensure holistic approach to implementations
- Checks all outputs with Manager at all times to ensure quality assurance

Partners:

- Starts to build trusted advisor relationship with media owners, clients and agency partners (at relevant level)
- Develops understanding of the clients category
- Helps to deliver Exchange related strategy to increase/maintain client TRR/appraisal scores
- Starts to develop opinions on the media landscape and market
- Assists with delivering best practice media relationships
- Starts to develop thorough understanding of media owner product suites
- Starts to develop an understanding of media trends (including GroupM Knowledge and SMI data)
- Starts to develop strong relationships with internal stakeholders - Mindshare and groupm at both a local and global level
- Responds to clients, media owners and partner agencies in a timely manner consistently managing expectations

Profit:

- Ensures all financial processes are followed with 100% accuracy (bookings and loadings)
- Checks pro-formas thoroughly with aim of zero account queries

What you will need:

- Bachelor’s degree preferred
- 2+ years relevant experience in an advertising agency,
- Strong analytical skills and possess a strong ability to turn data into actionable insights
- Strong account management experience
- Time management skills to ensure all tasks are delivered on time

Why work for Mindshare?
- Work in a very diverse and multicultural team ✨
- WFH flexibility
- Life, Trauma, and income protection insurance ????
- Team building events ????
- Well being benefits
- Great career growth ????

If this sounds like a role you are interested in, APPLY NOW

If this sounds like you, please APPLY now