Account Manager
6 months ago
Come and join a leading Consumer Electronics distribution company and make your mark within the industry in New Zealand.
MacGear is one of the largest value-added distribution companies in Australasia and has been in operation in New Zealand since 2006 and represents brands such as Withings, Bon Elk, Sphero, Twelve South, Satechi, and various others.
**Major Roles and Responsibilities**
- Primary responsibility for the management, motivation, retention, and development of the partnership between MacGear and its current partners focusing on profitability, brand stability, growth, relationship building, marketing and promotions, world-class customer support, and governance.
- Development and maintenance of new and existing brands within current key accounts.
- Identifying and closing new business opportunities to drive business growth.
- Ensure the timely and successful delivery of our solutions to key customers and vendors to meet their needs and objectives.
- Communicate the progress of weekly/monthly/quarterly initiatives to internal stakeholders
- Forecast and track stock sell-through for accounts
- Good communication skills to liaise between the customers and internal team i.e. Sales Manager and Product Managers
- Perform regular store visits to merchandise, and promote and train staff on the brands MacGear represents.
**Measurement**
- Exceed or achieve quarterly KPIs set out by the Sales Director
- Channel satisfaction, retention, and development
- Target margin/profitability achievement
- Vendor satisfaction, retention, and development
**Qualification/Skill Set**
- Retail account management experience.
- Excellent knowledge of retail sales processes & procurement decision-making.
- Detailed knowledge of the in-store requirements of retailers.
- Ability to lead tough negotiations with retailers, particularly regarding margins, rebates, and promotional support.
- Proven track record and sound understanding of how to profitably manage Tier 1 retail business.
- Excellent knowledge of consumer electronics technology industry trends and brands.
- Able to deal with a fast-paced environment without getting flustered.
- Good with numbers and the ability to deliver profitability to the business.
- Strong team player and work ethic.
- Self-starter who is highly motivated and able to work alone.
- Proactive and demonstrate initiative and innovation
- Excellent interpersonal and customer relationship skills
- Attention to detail
- Responsive and flexible (including helping the wider team out as required)
- Excellent phone communication skills
- Good judgment
- Punctual and reliable
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