Guest Service Agent
2 days ago
We are looking for an enthusiastic and professional Guest Service Agent on a full-time basis at AVANI Metropolis Auckland Residences. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. **Hourly rates begin at $23 NZD**
**Responsibilities include**:
- Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
- Meeting guests and customers when they arrive and ensure they are settled in their rooms.
- Maintaining professional, open and honest communication to assist guests and make accurate bookings.
- Availability to work shifts between Monday to Sunday (between 6.00am and 11pm).
- Immaculate personal presentation.
- Professional interpersonal and communication skills.
**Qualifications**:
Previous experience working in hospitality, providing customer service and guest services is advantageous.
**Additional Information**:
Join our positive and vibrant team and be rewarded with these team benefits:
- Discounts on accommodation across all Minor Hotel brands
- Discount when you visit any of our restaurants, cafes and bars
- Paid Birthday Leave & Paid Vaccine Leave
- Career progression
- Reward & Recognition programs- As an organisation, Minor Hotels have not mandated the vaccine as part of a team member’s employment. However, we will continue to comply with the health advice and government orders imposed in the states and territories in which we operate in. We do have programs such as Vaccine Leave available to support team member's ability to access the vaccinations._
-
Guest Service Agent
7 months ago
Auckland City, New Zealand THE SEBEL Full timeCompany Description Located in the Heart of the Auckland CBD, with sweeping views of the City and the Viaduct Harbour, The Sebel Quay West & Viaduct Harbour feature stylish apartments and suites. The 4.5 star Hotels are looking for a service-extraordinaire, who is passionate about out guests and creating memorable moments. This exciting opportunity as...
-
Guest Service Agent
8 months ago
Auckland City, New Zealand THE SEBEL Full time**Company Description** Are you passionate about providing exceptional hospitality experiences? Do you have a welcoming smile and a knack for making guests feel at home? If so, we have the perfect opportunity for you! The Sebel Auckland Viaduct Harbour and The Sebel Auckland Quay West are looking for a dynamic and enthusiastic Guest Service Agent to join our...
-
Guest Service Agent
3 months ago
Auckland City, New Zealand THE SEBEL Full time**Company Description** Are you passionate about providing exceptional hospitality experiences? Do you have a welcoming smile and a knack for making guests feel at home? If so, we have the perfect opportunity for you! The Sebel Auckland Viaduct Harbour and The Sebel Auckland Quay West are looking for a dynamic and enthusiastic Guest Service Agent to join our...
-
Guest Service Agent
2 months ago
Auckland City, New Zealand Hilton Full timeGuest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
-
Guest Service Agent
2 days ago
Auckland City, New Zealand Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Guest Service Agent
7 months ago
Wellington City, New Zealand MOVENPICK Full time**Company Description** Are you passionate about providing exceptional hospitality experiences? Do you have a welcoming smile and a knack for making guests feel at home? If so, we have the perfect opportunity for you! Movenpick Hotel Wellington is looking for a dynamic and enthusiastic Guest Service Agent to join our dedicated team. **About Movenpick Hotel...
-
Guest Service Agent
3 months ago
Auckland, New Zealand The Sebel Full timeCompany DescriptionAre you passionate about providing exceptional hospitality experiences? Do you have a welcoming smile and a knack for making guests feel at home? If so, we have the perfect opportunity for you! The Sebel Auckland Viaduct Harbour and The Sebel Auckland Quay West are looking for a dynamic and enthusiastic Guest Service Agent to join our...
-
Guest Service Agent
7 months ago
Wellington City, New Zealand MOVENPICK Full timeCompany Description **"Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Service Agent
1 week ago
Wellington City, New Zealand Minor International Full time**Company Description** Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part...
-
Guest Service Agent
7 months ago
Wellington City, New Zealand AccorHotel Full time**Company Description** About Movenpick Hotel Wellington**: Movenpick Hotel Wellington is a luxurious and contemporary 5-star hotel located in the heart of New Zealand's vibrant capital city. With its stunning waterfront views and top-notch amenities, our hotel is renowned for delivering unforgettable guest experiences **"Why work for Accor?** We are far...
-
Guest Service Agent
2 days ago
Auckland City, New Zealand SCRUFF Full time**Company Description**: Contemporary, relaxed and imaginative. AVANI Hotels & Resorts provides the right space for a relaxed and inspired getaway. Authentic, sustainable dining nourishes our guests and stylish, comfy rooms are where their dreams are made. Feel at home as part of a close team that thrives on delivering exceptional guest experiences and...
-
Guest Service Agent
2 days ago
Auckland City, New Zealand Avani Full timeCompany Description Contemporary, relaxed and imaginative. AVANI Hotels & Resorts provides the right space for a relaxed and inspired getaway. Authentic, sustainable dining nourishes our guests and stylish, comfy rooms are where their dreams are made. Feel at home as part of a close team that thrives on delivering exceptional guest experiences and working...
-
Guest Service Agent
7 months ago
Auckland City, New Zealand TFE Hotels Full timeWe’re looking for a Guest Services Agent with a twist at Travelodge Hotel Auckland Wynyard. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the...
-
Guest Service Agent/ Reservations Agent
6 months ago
Auckland City, New Zealand MOVENPICK Full time**Company Description** Located in the heart of the CBD, Mövenpick Auckland is a stunning 207-room Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, café and bar. Inspired by the concepts of...
-
Guest Service Agent
1 week ago
Auckland City, New Zealand MINOR Hotels Full timeWe are looking for an enthusiastic and professional part-time Guest Service Agent at Auckland Harbour Suites. Hourly Rate: $25 per hour + Kiwisaver + Company Benefits! Expected Hours: 20 per week Location: 16 Gore Street, Central, Auckland 1010, New Zealand **Responsibilities include**: - Welcome and check in guests - Communicate professionally - Make...
-
Guest Service Agent
1 week ago
Auckland City, New Zealand Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
1 week ago
Auckland City, New Zealand Minor International Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Guest Service Agents
3 months ago
Auckland City, New Zealand Holiday Inn Full timeFirst impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for Guest Service Agents (2) who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll...
-
Guest Service Agent
5 months ago
Wellington City, New Zealand TFE Hotels Full timeWe’re looking for a Guest Services Agent with a twist at Travelodge Hotel Wellington. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the secrets...
-
Guest Service Agent
7 months ago
Manukau City, New Zealand THE SEBEL Full time**Company Description** Located in the heart of Auckland, The Sebel Auckland Manukau is the perfect location for business and leisure! Our hotel is conveniently located for exploring the vibrant area of Manukau and the rest of Auckland just upon your doorstep. We are looking for a Guest Service Superstar to join our Front Office team. - Our Guest Service...