Client Services Manager

2 weeks ago


Palmerston North, New Zealand Medcall Full time

Driving excellence in services for our clients
- Recruiting support staff / care team
- Promoting our services, accepting and responding to new referrals

Care on Call (NZ) Limited is a company who places our staff, clients and services at the centre of all we do. We are contracted to provide a variety of support; home management, social connectivity, personal cares, nursing input and so much more, to people living with or recovering from illness/injury.

Our clients may be living with long term disability or changes in their usual function through injury or illness or they may just have had a change in their well being that they will fully recover from. Either way, we are here to coordinate quality and skilled support worker(s) to attend their homes and support them to achieve their goals, to help out, support recovering and well-being.

Our Central region cares for a number of clients - some with 24/7 care in place and others just a few hours a week. We are seeking a new Client Services Manager to have overall responsibility for the delivery of services to these clients and meeting contractual obligations of the business.

The role is multifaceted and includes things like:

- working alongside Coordination manager and Coordinators to ensure efficient coordination is put in place
- ensuring correct documentation and care in place
- reporting to clients, management and funders
- travelling and visiting clients, their family, their whanau, other health professionals
- doing what it takes to provide planned services efficiently, professionally and in line with sector standards.

Our perfect applicant would be:

- an experienced Home-based Senior coordinator wishing to step up in this role and who can demonstrate they have specific knowledge and expertise in the provision of home based care here in NZ.
- someone with awesome IT skills (we are essentially paperless and love flash IT systems)
- a strong understanding of compliance e.g. knowing that there are contract obligations that must be met, and follows process.
- someone with personal integrity, operates with warmth and care and someone who is quick to smile.

This role covers Central and Taranaki.

This role reports to Christine Issah - General Manager.



  • Palmerston North, Manawatu-Wanganui, New Zealand healthvision Full time

    We are looking for an experienced Client Services Manager to join our highly skilled and committed Homecare team. This is a Permanent Full Time Role, based on our Palmerston North office.This role forms part of a committed multidisciplinary team that provides oversight and coordination to teams of staff who deliver services to our clients in the community....


  • Palmerston North, New Zealand healthvision Full time

    **We are looking for an experienced Client Services Manager to join our highly skilled and committed Homecare team. This is a Permanent Full Time Role, based on our Palmerston North office.** This role forms part of a committed multidisciplinary team that provides oversight and coordination to teams of staff who deliver services to our clients in the...

  • Service Manager

    3 weeks ago


    Palmerston North, New Zealand Stellar Recruitment Full time

    Respected & Trusted Commercial Dealer | Great Branch & Team - Management Position - Pathway to Various Operation's Positions - Must Be Qualified Diesel Technician & Service Manager Experience **About the Company**: Our client is a well-established sales, service, and parts dealer within the commercial trucking industry. They operate throughout the North...


  • Palmerston North, New Zealand Action Personnel Full time

    Location: Palmerston North, Manawatu-Wanganui Are you available for the next two weeks for an assignment in a corporate office? Maybe you are a student on holiday? Or maybe you are in between roles at the moment and just want to keep busy? This role may be for you! You will be the face of this business acting as receptionist and customer care with some...


  • Palmerston North, New Zealand OneStaff Full time

    Our client is a key part of Palmerston North and is always finding ways to use the talents of the whole community while supporting and connecting everyone. They are future-focused and always looking for ways to enhance our natural environment. **Overview**: The Traffic Service Manager is responsible for our clients traffic management, road safety and...

  • Sme Client Lead

    4 weeks ago


    Palmerston North, New Zealand Spark New Zealand Full time

    **SME Client Lead (Account Manager) - Spark Business Lower North** Join our team to experience growth, challenges, and amazing learning opportunities for career expansion. As a leading digital services company, we are committed to helping SMEs succeed in the global digital world. **About the Role**: **About You** *** It's our culture which makes Spark such...

  • Client Manager

    2 weeks ago


    North Shore, New Zealand Tyler Wren Full time

    **Position: Client Manager** **Location**: **North Shore Auckland** **Salary: $110,000 - $140,000** A well-established business solutions provider on the North Shore of Auckland is actively seeking a talented Client Manager to join their accounting team. This company, known for its excellence in delivering financial services, is seeking a professional...


  • Palmerston North, Manawatu-Wanganui, New Zealand OneStaff Full time

    Our client is a key part of Palmerston North and is always finding ways to use the talents of the whole community while supporting and connecting everyone. They are future-focused and always looking for ways to enhance our natural environment.Overview:The Traffic Service Manager is responsible for our clients traffic management, road safety and parking...

  • Local Service Manager

    2 weeks ago


    Palmerston North, Manawatu-Wanganui, New Zealand Rentokil Initial plc Full time

    Join our team and use your engaging leadership style to lead a team of service people to delivery high-quality service to our clients.Your chance to join a market-leading, global organisation Work within an experienced, supportive, and collaborative team environment Great package, onsite parking, and easy out-of-the-city location Initial has a great...


  • Palmerston North, Manawatu-Wanganui, New Zealand Amplifon Group Full time

    Here at Bay Audiology, we offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.We now have a full-time role in our Palmerston North Clinic, Hours will be 8:30am-5pm (Mon-Fri).Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so...


  • Palmerston North, Manawatu-Wanganui, New Zealand Amplifon Group Full time

    Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care...


  • Palmerston North, New Zealand Amplifon Group Full time

    Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care...


  • Palmerston North, New Zealand Amplifon Group Full time

    Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care...


  • Palmerston North, New Zealand Amplifon Group Full time

    Here at Bay Audiology, we offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.We now have a full-time role in our Palmerston North Clinic, Hours will be 8:30am-5pm (Mon-Fri).Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so...


  • Palmerston North, New Zealand Amplifon Group Full time

    Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care...


  • Palmerston North, New Zealand Good People Full time

    Greenfields opportunity - establish project oversight practice from scratch! - Visionary digital environment and strategy - be part of it! - Flexibility and balance - great culture and lifestyle environment. Here’s a rare opportunity to build an in-house project oversight practice from scratch. This is a greenfields role with a visionary digital team....

  • Service Coordinator

    3 weeks ago


    Palmerston North, New Zealand PN Personnel Full time

    **Location**:Palmerston North **Listed**: Friday, 24 March **Type**: Temporary + fulltime - Industry: Working Monday-Thursday 8:30 until 4pm, the Manawatu Service Coordinator will support the locally based team to deliver their social services. This role will support the Regional Manager by ensuring the smooth the day to day running of the Palmerston...

  • Service Manager

    2 weeks ago


    Palmerston North, New Zealand McAlpine Hussmann Full time

    **Are you ready for a change in direction? Then why not join the great team at McAlpine Hussmann! **We are looking for an experienced and dynamic Service Manager to join our Palmerston North Service Team.** This is a key role which is accountable for ensuring that customer objectives are met and developing key accounts. **The key skills required for this...

  • Service Manager

    2 weeks ago


    Palmerston North, Manawatu-Wanganui, New Zealand THL Full time

    Service Manager - Full Time - Palmerston NorthAbout the company:Tourism Holdings Limited (thl)is New Zealand's premier tourism company and is largest provider of recreational vehiclesacross Australia, New Zealand, and the USA. Working forthloffers you the opportunity to kickstart your career in NZ's bustling tourism industry and why not take the opportunity...


  • Palmerston North, New Zealand Healthcare of New Zealand Full time

    **Service Delivery Manager** - Lead the Central RIDSAS (Regional Intellectual Disability Supported Accommodation Service) - You will be joining a very supportive team - Join our Intensive Support Service team on a permanent basis **Who we are | Ko wai mātou** NZCare and Geneva Community Living have come together to form NZCommunity Living, an organisation...