Client Services Manager
5 months ago
Driving excellence in services for our clients
- Recruiting support staff / care team
- Promoting our services, accepting and responding to new referrals
Care on Call (NZ) Limited is a company who places our staff, clients and services at the centre of all we do. We are contracted to provide a variety of support; home management, social connectivity, personal cares, nursing input and so much more, to people living with or recovering from illness/injury.
Our clients may be living with long term disability or changes in their usual function through injury or illness or they may just have had a change in their well being that they will fully recover from. Either way, we are here to coordinate quality and skilled support worker(s) to attend their homes and support them to achieve their goals, to help out, support recovering and well-being.
Our Central region cares for a number of clients - some with 24/7 care in place and others just a few hours a week. We are seeking a new Client Services Manager to have overall responsibility for the delivery of services to these clients and meeting contractual obligations of the business.
The role is multifaceted and includes things like:
- working alongside Coordination manager and Coordinators to ensure efficient coordination is put in place
- ensuring correct documentation and care in place
- reporting to clients, management and funders
- travelling and visiting clients, their family, their whanau, other health professionals
- doing what it takes to provide planned services efficiently, professionally and in line with sector standards.
Our perfect applicant would be:
- an experienced Home-based Senior coordinator wishing to step up in this role and who can demonstrate they have specific knowledge and expertise in the provision of home based care here in NZ.
- someone with awesome IT skills (we are essentially paperless and love flash IT systems)
- a strong understanding of compliance e.g. knowing that there are contract obligations that must be met, and follows process.
- someone with personal integrity, operates with warmth and care and someone who is quick to smile.
This role covers Central and Taranaki.
This role reports to Christine Issah - General Manager.
-
Client Services Manager
6 months ago
Palmerston North, New Zealand healthvision Full time**We are looking for an experienced Client Services Manager to join our highly skilled and committed Homecare team. This is a Permanent Full Time Role, based on our Palmerston North office.** This role forms part of a committed multidisciplinary team that provides oversight and coordination to teams of staff who deliver services to our clients in the...
-
Client Services Assistant
6 months ago
Palmerston North, New Zealand Action Personnel Full timeLocation: Palmerston North, Manawatu-Wanganui Are you available for the next two weeks for an assignment in a corporate office? Maybe you are a student on holiday? Or maybe you are in between roles at the moment and just want to keep busy? This role may be for you! You will be the face of this business acting as receptionist and customer care with some...
-
Traffic Service Manager
5 months ago
Palmerston North, New Zealand OneStaff Full timeOur client is a key part of Palmerston North and is always finding ways to use the talents of the whole community while supporting and connecting everyone. They are future-focused and always looking for ways to enhance our natural environment. **Overview**: The Traffic Service Manager is responsible for our clients traffic management, road safety and...
-
Client Manager
5 months ago
North Shore, New Zealand Tyler Wren Full time**Position: Client Manager** **Location**: **North Shore Auckland** **Salary: $110,000 - $140,000** A well-established business solutions provider on the North Shore of Auckland is actively seeking a talented Client Manager to join their accounting team. This company, known for its excellence in delivering financial services, is seeking a professional...
-
Service Manager
3 months ago
Palmerston North, New Zealand Ministry of Education NZ Full timeJob Type: Fixed Term- Location: Palmerston North, NZ**Help shape the future of Education** - We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_** Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different...
-
Service Delivery Manager
1 month ago
Palmerston North, New Zealand Healthcare of New Zealand Full timeCompetitive Salary + KiwiSaver + Phone + Laptop - Vehicle + Fuel Credit Card + EAP Support + Flexible Working - Respectful Culture + Career Development Opportunities - Join our team on a permanent, full time basis **Who we are | Ko wai matou?** NZCL provides a wide array of health and human services to people throughout New Zealand. Since 1988 we have been...
-
Bay Audiology Client Care Coordinator
5 months ago
Palmerston North, New Zealand Amplifon Group Full timeHere at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care...
-
Service Delivery Manager
1 month ago
Palmerston North, New Zealand Healthcare of New Zealand Full timeCompetitive Salary + KiwiSaver + Phone + Laptop Vehicle + Fuel Credit Card + EAP Support + Flexible Working Respectful Culture + Career Development Opportunities Join our team on a permanent, full time basis Who we are | Ko wai matou? NZCL provides a wide array of health and human services to people throughout New Zealand. Since 1988 we have been caring,...
-
Bay Audiology Client Care Coordinator Rover
5 months ago
Palmerston North, New Zealand Amplifon Group Full timeHere at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care...
-
Bay Audiology Client Care Coordinator
6 months ago
Palmerston North, New Zealand Amplifon Group Full timeHere at Bay Audiology, we offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.We now have a full-time role in our Palmerston North Clinic, Hours will be 8:30am-5pm (Mon-Fri).Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so...
-
Service Delivery Manager
7 months ago
Palmerston North, New Zealand Good People Full timeGreenfields opportunity - establish project oversight practice from scratch! - Visionary digital environment and strategy - be part of it! - Flexibility and balance - great culture and lifestyle environment. Here’s a rare opportunity to build an in-house project oversight practice from scratch. This is a greenfields role with a visionary digital team....
-
Office Manager
3 weeks ago
Palmerston North, New Zealand Cookright Filtering Services Limited Full time**Key Responsibilities**: - Undertake all general administration and operational tasks of the office. - Maintains office services by organizing office operations and procedures. - Responsible for all the operations and routine tasks need to be done from the office. - Allocate the work to the staff and workflow management. - Management and allocations of...
-
Service Manager
5 months ago
Palmerston North, New Zealand McAlpine Hussmann Full time**Are you ready for a change in direction? Then why not join the great team at McAlpine Hussmann! **We are looking for an experienced and dynamic Service Manager to join our Palmerston North Service Team.** This is a key role which is accountable for ensuring that customer objectives are met and developing key accounts. **The key skills required for this...
-
Administrator Client Services
5 months ago
North Island, New Zealand University of Otago Full timeAdministrator Client Services (Kaiwhakahaere Tari) - Gisborne 2301260 **INTERPROFESSIONAL EDUCATION PROGRAMME - TAIRĀWHITI** - Exciting full-time opportunity based in Gisborne. - Salary + 6.75% superannuation + five weeks' annual leave. - Supportive and inclusive work culture. **_ Te mahi / The role_** As a Client Services Administrator (Kaiwhakahaere...
-
Office Manager
1 week ago
Palmerston North, New Zealand Cookright Filtering Services Limited Full timeKey Responsibilities:·         Undertake all general administration and operational tasks of the office.·         Maintains office services by organizing office operations and procedures.·         Responsible for all the operations and routine tasks need to...
-
Service Deliver Manager
6 months ago
Palmerston North, New Zealand Healthcare of New Zealand Full time**Service Delivery Manager** - Lead the Central RIDSAS (Regional Intellectual Disability Supported Accommodation Service) - You will be joining a very supportive team - Join our Intensive Support Service team on a permanent basis **Who we are | Ko wai mātou** NZCare and Geneva Community Living have come together to form NZCommunity Living, an organisation...
-
Office Manager
3 weeks ago
Palmerston North, New Zealand Cookright Filtering Services Limited Full timeKey Responsibilities: ·         Undertake all general administration and operational tasks of the office.·         Maintains office services by organizing office operations and procedures.·         Responsible for all the operations and routine tasks need...
-
Customer Service Representative
6 months ago
Palmerston North, New Zealand OneStaff Full timeOur client is a key part of Palmerston North and is always finding ways to use the talents of the whole community while supporting and connecting everyone. They are future-focused and always looking for ways to enhance our natural environment. **The role** You will be joining a busy contact centre that provide high quality customer service to Palmerston...
-
Service Delivery Manager Intensive Support Services
5 months ago
Palmerston North, New Zealand Healthcare of New Zealand Full time**Who we are | Ko wai mātou** NZCare and Geneva Community Living have come together to form NZCL, an organisation dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions. Our values of respect...
-
Service Delivery Manager
6 months ago
Palmerston North, New Zealand Transpower Full timeWork with providers to optimise delivery of the building and grounds workplans - Enjoy a mix of Transpower office and interesting regional site-based work - Drive performance, safety, continuous improvement, quality, and sustainability - Bring your outstanding communication and influencing skills to the National Grid. Enjoy dynamic mahi and ongoing learning...