Office Manager
2 weeks ago
Key Responsibilities:
·         Undertake all general administration and operational tasks of the office.
·         Maintains office services by organizing office operations and procedures.
·         Responsible for all the operations and routine tasks need to be done from the office.
·         Allocate the work to the staff and workflow management.
·         Management and allocations of tasks and resources for the staff.
·         Maintains office efficiency by planning and implementing office systems, equipment and procurement.
·         Designs and implements office policies by establishing standards and procedures.
·         Plan and review the work to ensure you are meeting the goals of the business.
·         Planning and setting priorities of services provided by the office.
·         To ensure staff have the equipmentâs and tools they require to perform their duties.
·         Arranging all necessary items for the smooth running of work.
·         Ensure all items are fully always stocked.
·         Completes operational requirements by scheduling and assigning employees, following up on work results.
·         You are responsible for prompt and efficient maintenance of company assets.
·         Able to manage most of the company documents on the computer.
·         The office resources are used in effectively and efficiently.
·         Managing the general accounts of the office as per the requirements.
·         Maintain all the documentation at the office.
·         Filing and maintain necessary records in the office.
·         Dealing with and rectifying customer complaints.
·         Facilitate resolution of problems with the clients and issues.
·         Have a driver licence and willing to travel as per the requirement of the office.
·         In addition to managing the staff you are required to arrange the recruitment and training as and when required.
·         Provide mentoring and ongoing coaching for the staff.
·         Develop and maintain staff rosters, arrange relieving staff and keep the weekly hours of the staff under control.
·         Answer the queries for the staff related to their work, payroll and working out resolutions for any problems that arise.
·         Ensure that the staff complies with relevant codes of conduct, industry regulation and legislation, including Health and Safety requirements.
·         You need exceptional planning skills, to organise the work and reach towards the company goals.
·         Other work as directed by Director.
Position Details:
⢠      Location: Palmerston North
⢠      Hours: Full-time, Permanent Position
⢠      Hours per week: 30
⢠      Hourly payrate: $30 per hour
Qualifications:
·         Qualifications relating to Diploma or higher level in business or management essential.
·         Work experience in commercial cleaning sector in any position for atleast 6 months or more.
·         Broad understanding commercial cleaning sector is an advantage.
·         Committed to providing exceptional customer service across all channels â written, phone and face to face.  Â
·         The ability to communicate clearly and concisely, varying communication style depending upon the audience.
·         Willingness to assist and support others as required and get on with team members.
·         Accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.   Â
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