Service Delivery Manager

2 months ago

Palmerston North, New Zealand Good People Full time

Greenfields opportunity - establish project oversight practice from scratch
- Visionary digital environment and strategy - be part of it
- Flexibility and balance - great culture and lifestyle environment.

Here’s a rare opportunity to build an in-house project oversight practice from scratch. This is a greenfields role with a visionary digital team. Culture and career development have a big focus, and your personal life is respected and valued.

If this appeals, we’d love to talk to you. Good People is representing a great organisation in the Manawatu seeking a Service Delivery Manager to join the team in a brand-new role.

**The Opportunity**
The organisation is establishing a new project oversight practice - and they want you to lead it. You’ll be part of a wider Digital department with a friendly, innovative culture and loads of great things going on.
- The role will oversee all projects and non-operational change activity within the Digital team. This includes projects delivered by vendors and partners. You won’t be project managing them all by yourself - but you will oversee them.
- You’ll have overall accountability for the Delivery function. This will include managing project and programme delivery budgets within the Digital team on behalf of the Head of Digital.
- You'll bring high-quality oversight and coordination to the way projects are run.
- You’ll also lead the coordination of Digital team project activity with other business units.
- You might manage major projects and change activity directly, or you might delegate them to others. In all cases, you’ll implement systems of oversight and coordination to make the most of vendor and partner support.
- As a senior member of the Digital team, you’ll actively contribute to Digital strategy and delivery.

**About You**
- The chance to build a project practice from scratch will be right up your street. You’ll thrive on autonomy within a supportive environment that wants you to succeed.
- Naturally, you’ll have previous experience in a project, programme or portfolio role. Ideally, this will include some leadership responsibility.
- You’ll have broad IT domain knowledge across a range of areas, including knowledge of Agile practices.
- Familiarity with one or more project platforms will be useful, as would knowledge of an IT service management platform.
- You’ll want flexibility and a great work environment from an organisation that can deliver on this.
- Teamwork and values will be important to you, and you’ll want to belong to a culture that supports and encourages everyone.

**Why working with them is great**
- The career opportunity. This project is a fantastic chance to make your mark by establishing a practice while being part of a team you can be proud of. Not to mention lots of future potential.
- They are open to flexibility and hybrid working options. You can co-design the working practices you desire with them for this role, within reason.
- They have good leadership with a strong and positive future vision, with a very interesting journey ahead of them. It’s a great time to get involved.
- Lifestyle While it’s a meaty role, this is an organisation that values you as a human and respects your personal time. They’ll encourage you to have a great home life and a strong career.
- Good People is recruiting for this role on behalf of our client, who is an equal opportunities employer. They value diversity, and they are committed to building an inclusive environment for all their people._

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