Bay Audiology Client Care Coordinator

2 weeks ago


Palmerston North, New Zealand Amplifon Group Full time

Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care experience is vital.We currently have a full time role as a Client Care Coordinator in our Palmerston North clinic, working Mon-Fri (8.30-5.00pm).**Responsibilities for this role include;**
- Providing gold standard client care
- Responding to client enquiries
- Appointment management
- Consumable sales and invoicing
- Conducting hearing screening checks
- Hearing device repairs and troubleshooting
- Telehealth



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