Service Desk Analyst

2 days ago


Christchurch, New Zealand Christchurch City Council Full time

Are you an experienced Service Desk superstar looking to take your career to the next level? Christchurch City Council are seeking a Technical Analyst for a 6 month fixed-term position.

At the Council, we strive to achieve first-class delivery in all aspects of our community-based services through the use of high-quality and professionally built ICT systems and tools for our staff to use.

As a member of our dynamic team working with the newest technologies, you'll thrive in an environment with plenty of challenge, variety, job satisfaction and exceptional opportunities for learning and development. So, if you're customer-focused, able to take initiative, enthusiastic and a quick learner, you'll fit right in

With at least two years' Helpdesk/Service Desk experience supporting hardware and software in a large organisation, you'll also hold a relevant qualification in IT or Computer Science related discipline with a high level of technical skills and experience to troubleshoot and resolve issues within tight timeframes.

Engaging with all levels of the business, you'll be able to adapt your communication style and delivery method to suit users' abilities, providing clear and succinct solutions and training where necessary.
- To view a copy of the position description please click on the link at the bottom of the page_

**Additional information**:

- Hours of work_ - 37.5 - 40 hours per week
- Location_ - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices_



  • Christchurch, New Zealand Goughs Group Full time

    **Service Desk Analyst** **The role**: Are you ready to embark on an exciting journey in the world of I.T support? Join our dynamic team as a Service Desk Analyst and become an integral part of our nationwide network of branches, supporting over 600 employees. In this fast-paced role, you will provide first and second level support, tackling a wide range...


  • Christchurch, New Zealand Chapman Tripp Full time

    Chapman Tripp is New Zealand's leading law firm. We work on projects that are helping to define New Zealand's future, and as part of our team, you'll be in the thick of the action. We are looking for a Service Desk Support Analyst to join our national Service Desk team, based in our welcoming and supportive Christchurch office. **The Role**: This is a...


  • Christchurch, New Zealand Stantec Full time

    Service Desk Analyst - ( 240003AB ) **Description** **Service Desk Analyst - Full Time** **Christchurch** Full time role: 6.00 am - 2.30 pm Monday - Friday Our Information Technology team in New Zealand is expanding. We are now recruiting for a Tier 1 Service Desk Analysts to fill a permanent full-time role based in our Christchurch office. **The...


  • Christchurch, New Zealand 4Sight Consulting Full time

    **WE’RE LOOKING FOR A Service Desk Analyst TO BE BASED IN NEW ZEALAND.** **Join**: - 4Sight Consulting is now part of SLR Consulting, a global leader in environmental and advisory solutions With offices throughout the Asia Pacific, Europe, North America and Africa regions, SLR Consulting is one of a very small number of leading international specialist...


  • Christchurch, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our team The Datacom Customer Support team are responsible for a number of outsourced services for some of New Zealand’s largest organisations. With functions spanning Service Desk,...


  • Christchurch, Canterbury, New Zealand R J Hill Laboratories Limited Full time

    About R J Hill Laboratories LimitedWe are a leading analytical testing laboratory in New Zealand, committed to delivering accurate results and utilising the latest technologies. Our team environment is supportive and inclusive, allowing you to grow professionally and personally.Job DescriptionWe are seeking an IT Support Engineer to join our support desk...


  • Christchurch, Canterbury, New Zealand Mitre 10 (New Zealand) Limited Full time

    About UsMitre 10 MEGA Hornby is a leading retailer in Christchurch that is committed to delivering exceptional customer experiences. We are seeking a highly motivated individual to join our customer service desk team.Key ResponsibilitiesIn this role, you will be responsible for:Providing outstanding customer service to our customersSUPPORTING YOUR COLLEAGUES...


  • Christchurch, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

    Permanent full-time positions available with the Service Desk. - A real passion to help people and deliver world-class customer service - An ability to support customers for technology related incident and requests - Salary range: $49-$65K **Mō te tūnga | About the role** Te Whatu Ora Health NZ Waitaha Canterbury Information Services Group is looking for...


  • Christchurch, New Zealand Pegasus Health Full time

    The Service Desk Technician role focuses on providing efficient and effective IT service desk support to both internal and external customers In this capacity the successful applicant will: - Attempt to resolve incident/service requests at first contact; - Capture details of users’ issues to ensure they are concisely and accurately recorded in the...


  • Christchurch, New Zealand New Zealand Government Full time

    Permanent full-time positions available with the Service Desk. - A real passion to help people and deliver world-class customer service - An ability to support customers for technology related **incident and requests - Salary range**: $49-$65KMō te tūnga | About the role Te Whatu Ora Health NZ Waitaha Canterbury Information Services Group is looking for...


  • Christchurch City, Canterbury, New Zealand Emprego NZ Full time

    We are looking for a team of customer service / Help desk support people to join us for the next six months supporting products key to the health of New Zealanders. This role will be on a roster, with operating times from 6 am - 10 pm, seven days a week. You will work up to 40 hours a week. Please let us know your availability when you apply. **What will...


  • Christchurch, New Zealand Ravensdown Full time

    **If you're keen to grow your career, there's no better place to nourish it than here. We're committed to providing our people with all they need to positively thrive. So, isn't it time you put your trust in the company that's been trusted throughout New Zealand and Australia for over 40 years?** **_ To enable smarter farming for a better New Zealand...


  • Christchurch, New Zealand Sourced Full time

    Not your average service desk role - Gather, analyse and resolve - support and engineering - Be paid to train! - Not your average service desk role - Gather, analyse and resolve - support and engineering - Be paid to train! Our client is not your average MSP. With many years in the industry they have a suite of very loyal, long term customers with...


  • Christchurch, New Zealand Spark New Zealand Full time

    As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses. We operate in an exciting and constantly evolving industry, where the pace of change...


  • Christchurch, Canterbury, New Zealand R J Hill Laboratories Limited Full time

    About UsHill Laboratories is a leading analytical testing laboratory in New Zealand, renowned for its cutting-edge technology and commitment to delivering accurate results. We utilise the latest technologies to provide reliable outcomes and are passionate about using technology to solve complex problems.Job DescriptionWe are seeking an enthusiastic IT...


  • Christchurch, New Zealand Transpower Full time

    Support critically important systems that operate the NZ electricity market - Work on projects that enhance the Market system and introduce new technology Transpower is Aotearoa/New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it is generated to cities, towns, and some major industrial users. We also...


  • Christchurch, New Zealand Downer Group Full time

    Are you passionate about Customer Service and have experience in Accounts Payable? If so, a Full-Time Permanent opportunity has become available within our Business Services Centre (BSC) here at Downer for an Accounts Payable Service Desk Officer. The position can be based either Australia or New Zealand. Our Business Services Centre (BSC) provides...


  • Christchurch, New Zealand Platinum Recruitment Limited Full time

    Join a collaborative and tightknit team - Passionate about customer stakeholder engagement and satisfaction? - Incentive schemes and health insurance Platinum Recruitment is thrilled to present this Service Desk Engineer opportunity on behalf of our Christchurch based clients. This is a permanent opportunity that has been created due to the continued growth...


  • Christchurch, New Zealand Pegasus Health Full time

    **About the role** Due to an internal promotion, we have an opportunity for a customer service star to join our Service Desk team. You will be someone who is excited about IT, who has great communication and interpersonal skills, loves a challenge, and has a positive attitude. You will be adept at multitasking and be adaptable to change when high priority...


  • Christchurch, Canterbury, New Zealand Tait - New Zealand Full time

    Benefits of Working at Tait - New ZealandWe offer a comfortable work environment, modern office facilities, free onsite parking, gym, and café. We prioritise your wellbeing through health insurance, annual flu vaccinations, and extra sick leave in your first year. We balance work with fun through our active social club and recognise your commitment through...