Service Desk Technician
3 days ago
Permanent full-time positions available with the Service Desk.
- A real passion to help people and deliver world-class customer service
- An ability to support customers for technology related incident and requests
- Salary range: $49-$65K
**Mō te tūnga | About the role**
Te Whatu Ora Health NZ Waitaha Canterbury Information Services Group is looking for an energetic and enthusiastic Service Desk Support Technician. This is a role within the Service Desk Team which acts as the first point of contact for technology related incidents and requests across Te Whatu Ora Health NZ Waitaha Canterbury
We are looking for someone who can provide excellent customer care through confident communication and sound IT skills. You will be able to adapt quickly to change and have a genuine desire to be an effective part of a busy, hardworking, and fun team.
**Ngā pūkenga me ngā wheako | Skills and experience**
This role requires the following:
You will have operational experience working in a Service Desk team, delivering customer support to a large IT organisation.
To be successful in this role you will possess:
- A passion for helping people and delivering an excellent customer experience
- Experience working in day-to-day activities within a small project environment
- An understanding of ITIL (Information Technology Infrastructure Library) and its place in service management
- An elementary knowledge of common IT tools and concepts (Cloud, PowerShell/Automation, Mac, and Android)
- Diploma in Information Technology Technical Support (Level 5) and Diploma in System Administration (Level 6)
**Essential.**
- Azure Fundamental Certification
- Experience working in the Health sector
- Working experience supporting digital communication tools
The successful applicant will be a people person, proactive, able to demonstrate initiative and not be fazed by problems. You will be a team player with a - can do - attitude, excellent communication skills, and a commitment to providing quality customer service.
**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do
- We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our ā Mātou Uara (Our Values):
Care and respect for others - Manaaki me te whakaute i te tangata.
Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
Responsibility for outcomes - Te Takohanga i ngā hua
Ngā hua | Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self
We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you
Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury
The Future of the Health Industry
Nau mai, haere mai, tauti mai
-
Service Desk Technician
3 days ago
Christchurch, New Zealand Pegasus Health Full timeThe Service Desk Technician role focuses on providing efficient and effective IT service desk support to both internal and external customers In this capacity the successful applicant will: - Attempt to resolve incident/service requests at first contact; - Capture details of users’ issues to ensure they are concisely and accurately recorded in the...
-
Service Desk Technician
3 days ago
Christchurch, New Zealand New Zealand Government Full timePermanent full-time positions available with the Service Desk. - A real passion to help people and deliver world-class customer service - An ability to support customers for technology related **incident and requests - Salary range**: $49-$65KMō te tūnga | About the role Te Whatu Ora Health NZ Waitaha Canterbury Information Services Group is looking for...
-
Service Desk Analyst
1 week ago
Christchurch, New Zealand 4Sight Consulting Full time**WE’RE LOOKING FOR A Service Desk Analyst TO BE BASED IN NEW ZEALAND.** **Join**: - 4Sight Consulting is now part of SLR Consulting, a global leader in environmental and advisory solutions With offices throughout the Asia Pacific, Europe, North America and Africa regions, SLR Consulting is one of a very small number of leading international specialist...
-
Service Desk Technician
5 days ago
Christchurch, New Zealand Pegasus Health Full time**About the role** Due to an internal promotion, we have an opportunity for a customer service star to join our Service Desk team. You will be someone who is excited about IT, who has great communication and interpersonal skills, loves a challenge, and has a positive attitude. You will be adept at multitasking and be adaptable to change when high priority...
-
Service Desk Analyst
5 days ago
Christchurch, New Zealand Chapman Tripp Full timeChapman Tripp is New Zealand's leading law firm. We work on projects that are helping to define New Zealand's future, and as part of our team, you'll be in the thick of the action. We are looking for a Service Desk Support Analyst to join our national Service Desk team, based in our welcoming and supportive Christchurch office. **The Role**: This is a...
-
End User Services Manager
23 hours ago
Christchurch, Canterbury, New Zealand New Zealand Government Full timeJob DescriptionWe are seeking an experienced Technical Leadership professional to lead a team of service desk technicians and end user technology engineers. As a Service Desk Director, you will have overall responsibility for directing and managing day-to-day work ensuring alignment with operational and security policies and processes and performance...
-
Casual Service Desk Analyst
2 days ago
Christchurch, New Zealand Datacom Full timeOur purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our team The Datacom Customer Support team are responsible for a number of outsourced services for some of New Zealand’s largest organisations. With functions spanning Service Desk,...
-
Service Desk Support
2 days ago
Christchurch City, Canterbury, New Zealand Emprego NZ Full timeWe are looking for a team of customer service / Help desk support people to join us for the next six months supporting products key to the health of New Zealanders. This role will be on a roster, with operating times from 6 am - 10 pm, seven days a week. You will work up to 40 hours a week. Please let us know your availability when you apply. **What will...
-
Service Desk Coordinator
2 days ago
Christchurch, Canterbury, New Zealand Randstad New Zealand Full timeOur Ideal CandidateWe are seeking a highly skilled and motivated Service Desk Coordinator to join our team. As a key member of our customer service team, you will provide travel planning advice and support to our clients, while maintaining a positive and professional attitude, even in challenging situations.Key ResponsibilitiesOffer courteous and...
-
Service Desk Engineer
5 days ago
Christchurch, New Zealand Ravensdown Full time**If you're keen to grow your career, there's no better place to nourish it than here. We're committed to providing our people with all they need to positively thrive. So, isn't it time you put your trust in the company that's been trusted throughout New Zealand and Australia for over 40 years?** **_ To enable smarter farming for a better New Zealand...
-
Technology Service Desk Lead
23 hours ago
Christchurch, Canterbury, New Zealand New Zealand Government Full timeJob Summary">We are seeking an experienced IT Team Manager to lead our Technology Service Desk team. As a key member of our IT leadership team, you will be responsible for managing day-to-day operations, ensuring alignment with operational policies and processes, and driving performance improvements.
-
Level 1 / 2 Service Desk Engineer
1 week ago
Christchurch, New Zealand Sourced Full timeNot your average service desk role - Gather, analyse and resolve - support and engineering - Be paid to train! - Not your average service desk role - Gather, analyse and resolve - support and engineering - Be paid to train! Our client is not your average MSP. With many years in the industry they have a suite of very loyal, long term customers with...
-
Service Desk Support Specialist
2 days ago
Christchurch, Canterbury, New Zealand The Warehouse Full time**Job Description**As a Customer Service Team Member at The Warehouse, you will be stationed at our in-store service desk, where you will play a pivotal role in ensuring our customers receive the highest level of service possible.**Your Day-to-Day Responsibilities Will Include:**Answering customer inquiries and providing adviceProcessing returns, exchanges,...
-
IT Service Delivery Manager
2 days ago
Christchurch, Canterbury, New Zealand New Zealand Government Full time**Job Description**As a Team Leader, you will be responsible for leading a team of service desk technicians and end-user technology engineers. This is a key role in our technology team, and you will play a critical part in delivering exceptional service to our customers.**Key Responsibilities**Lead and empower a team of experts in their fieldDirect and...
-
Service Desk Engineer
3 days ago
Christchurch, New Zealand Platinum Recruitment Limited Full timeJoin a collaborative and tightknit team - Passionate about customer stakeholder engagement and satisfaction? - Incentive schemes and health insurance Platinum Recruitment is thrilled to present this Service Desk Engineer opportunity on behalf of our Christchurch based clients. This is a permanent opportunity that has been created due to the continued growth...
-
Medical Laboratory Technician
2 days ago
Christchurch, New Zealand NZ Blood Service (NZBS) Full timePermanent, full time - Christchurch - Exciting fast paced manufacturing laboratory - Expand your knowledge and learn new skills **Work in a role where you know what you do contributes to a positive outcome to the health and well-being of New Zealanders** **About New Zealand Blood and Organ Blood Service** New Zealand Blood and Organ Service (NZBS) is...
-
Service Desk Officer
1 week ago
Christchurch, New Zealand Downer Group Full timeAre you passionate about Customer Service and have experience in Accounts Payable? If so, a Full-Time Permanent opportunity has become available within our Business Services Centre (BSC) here at Downer for an Accounts Payable Service Desk Officer. The position can be based either Australia or New Zealand. Our Business Services Centre (BSC) provides...
-
Service Desk Analyst
5 days ago
Christchurch, New Zealand Spark New Zealand Full timeRequirementsDescription & RequirementsSpark provides an empowering and inclusive environment that nurtures collaboration and promotes innovation, diversity, and growth.Here at Spark we're not just about meeting expectations but exceeding them!Our values of We Connect, We are bold, We empower, We succeed together reflect what matters to us and how we go about...
-
Help Desk Technician
3 days ago
Christchurch, Canterbury, New Zealand Ghd Full timeGHD operates in a dynamic and fast-paced environment where no two days are the same. As an IS Technician, you will have the opportunity to work on a wide range of projects and engage with clients from various industries. You will also have the chance to contribute to the growth and development of GHD's technology capabilities.What's in it for you:Insurances...
-
Service Desk Team Member
5 days ago
Christchurch, New Zealand The Warehouse Full timeService Desk Team Member - The Warehouse, HornbyPart-timeContract Type: PermanentKo wai matou – Who we areThe Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, and Noel Leeming.They stay famous and beloved because we're always working to deliver relevant and exciting...