Telecommunications Technical Coordinator

7 days ago

Christchurch, New Zealand Airways Full time

**About us**:
Airways is one of the world's leading providers of commercial Air Navigation Services. We’re responsible for managing all domestic and international air traffic within New Zealand's 30 million square kilometres of airspace - which is one of the largest areas of airspace in the world.

First and foremost, we enable air traffic management, keeping travellers safe in the skies. Beyond this, the smart technologies we employ bring a real difference to our airline and airport customers.

**About the role**:
We are looking for someone with excellent technical and communication skills to work in our 24/7 Air Traffic Control co-ordination centre in Christchurch.

The role of the Technical Coordinator is the primary interface and first response for all national services offered by Airways Technology Group. Airways is a leading Air Navigation Service Provider and Safety sits at the heart of our values.

**Role Measured by**:

- Ability to become an effective team member capable of working efficiently with a wide variety of technologies with mínimal supervision
- Completeness, consistency and accuracy of work
- Performance as a team player
- Willingness to accept and adapt to changing roles

**Specific Accountabilities for the role**:

- Monitors and co-ordinates all repair and maintenance work activities across our highly integrated and extensive infrastructure throughout New Zealand.
- The systems monitored and coordinated include networked navigational aids, surveillance, air traffic management and communication systems which provide position information and communication channels to air traffic controllers and pilots.
- Identify failure modes, isolate to a failed system and either remediate remotely or escalate to an appropriate field technician.
- Access risk and impact of failed systems or removing systems for planned maintenance
- You will co-ordinate planned and unplanned work between our field technicians, engineers and air traffic operations while ensuring mínimal risk to the flow of air traffic.
- You will be required to request NOTAMS providing information on service availability and integrity.
- You will be required to attain and maintain the equipment competencies necessary to perform the operational duties of the technical coordinator
- Carrying out delegated duties as assigned by the Team Leader - Technical Coordinator.

**Skills and Experience**:
This role is well suited to big-picture thinkers who can quickly and comprehensively understand and resolve technical incidents, potential conflicts, and risks, while ensuring safety is not compromised.

**We're keen to hear from you if you have**:

- Knowledge of radio, electrical, electronic, digital, network and ITSM theory
- Aviation / avionics background with RF, electronics, and network qualifications
- Systems-level knowledge of Air Navigation Systems and Air Traffic Management equipment
- Experience working with a major maintenance management system
- Proven skills in the repair and maintenance of complex electronic and digital systems
- Proven fault isolation and diagnostic skills

**Hours of work**:
40 hours per week during your training period, then on a rotational 24hrs, 7days a week roster, working 8-hour shifts.

**Airways is an NZ Immigration Accredited Employer**:
The base salary range sits between $67,940 - $116,741 and will be based off previous experience.

In addition to this there is the potential to earn penal rates for work outside normal work hours and overtime for additional hours worked amounting to approximately 20% when you qualify to work in the roster. On top of the base salary and penal rates, Airways offers a generous superannuation scheme with employer contributions of up to 11% of earnings.

**Our Values**:
Airways is committed to reflecting the diversity of Aotearoa and creating a diverse, equitable and inclusive workplace where people feel they belong and can be their authentic self at work. To achieve this, we are working hard to gain our Rainbow Tick Accreditation to ensure Airways is a safe and welcoming workplace for all employees.

**What’s next?**

If you are customer focused, attentive to detail and can appreciate the safety and quality requirements of the aviation industry then we would love to hear from you.

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