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Client Relations Manager
2 months ago
As a result of continued growth, our client is looking for a motivated, higher performer to join their dynamic team as a Client Service Manager. The Client Relations Manager is a key part of the team to deliver clients a great experience and meet client’s needs.
**This job is required to perform: (specific duty tasks)**
- Provide support and resolution for all clients through collaboration with internal functions
- Customer service focused: committed to providing exceptional customer service across all channels - written, phone and face to face.
- To increase company’s brand awareness and brand loyalty through customer relations.
- Utilise new offers and promotions to relevant customers
- Manage the client process from introduction to post settlement care
- Liaise with multiple stakeholders to ensure the client outcomes are delivered
- Database management
**Job requirement**:
- Exceptional customer service and communication skills
- Diploma degree or above
- At least 3 years relevant work experience
Employment type: Permanent full time
Minimum hours per week: 30 hours
Maximum hours per week: 40 hours
Minimum hourly rate (low salary range): $29.66
Maximum hourly rate (high salary range): $33/hour
Pay frequent: Fortnightly
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