Technical Training

4 weeks ago


Auckland City, New Zealand nib health funds Full time

About nib | Ko Wai Mātou- Free health, life, income protection insurance + discounts for family- Great offices located in Auckland’s CBD- Hybrid work environment with the flexibility to work from home and the office

Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance. We believe the 'status quo is death' - we admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our ‘future state’ strategy.
_Ehara i te toa takitahi_ (success is not achieved alone) - you will be joining a collaborative, innovative and driven team.

About the role | He Aha Te Tūranga

This is a fixed-term position which is expected to run through to the end of June 2024. We are currently undergoing a major technical change project at nib, and this role will support the success of the change by producing high quality documentation, infographics, user guides, internal knowledge articles and support training. Key activities of the role include;- Design and deliver employee training programs for the change project.- Translate technical features, functions and processes into end-user training materials.- Support change management plans including analysis, plan, implementation, and communication.- Develop change management processes and tools to support the integration and engagement with change management principles.- Assist with impact analyses.- Coordinate and facilitate review and sign-off process for all knowledge management content.- Support the development, roll-out and analysis of business readiness surveys.

About you | Ko Wai Koe- Proven working experience in technical writing of software related changes and training material- Proven working experience in large-scale change programmes- Training development, delivery and facilitation experience- Strong working knowledge of MS Office tools- Ability to form collaborative working relationships and gain stakeholder engagement- Strong time management skills- Familiar with process documentation
- We embrace an inclusive working environment. _
- We are LGBTTQIA+, disability and neurodiverse inclusive,_
- and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility and education are valued to reflect the diversity of the communities in which we operate._
- nib promotes distributed working for all employees, and encourages both working remotely and in the office. Our new normal requires an appropriate workspace and reliable internet to work remotely. Talk to us to see how we can make this work for you._
- All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment._



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