IT Support Specialist
4 days ago
Company Description
TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions, transforming global food production, to maximize food safety and minimize food loss, by making sure Every Resource Counts.
Today, TOMRA is leading the resource revolution to transform how the planet’s resources are obtained, used and reused to enable a world without waste. TOMRA’s other business divisions comprise of TOMRA Recycling, TOMRA Mining and TOMRA Collection.
TOMRA has approximately 100,000 installations in over 80 markets worldwide and had total revenues of ~10.9 billion NOK in 2021. The Group employs ~4,600 globally and is publicly listed on the Oslo Stock Exchange. The company headquarters are in Asker, Norway.
TOMRA Food operates centers of excellence, regional offices and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.
**Job Description**:
Our talented team are in search of an IT Support Specialist to join our dynamic, focused, fast paced Global IT function. This would be a great role for someone wanting to start their IT career in a growing business and alongside a supportive team.
Based in our Auckland office and reporting to the IT Support Coordinator this role will be responsible for looking after all things IT and supporting the help desk for primarily the Auckland location. As an internal support person you will be interacting with all team members of the business to assist in solving technical issues.
**In this role you will**:
- Be the first point of contact for all IT queries within the business.
- Collaborate closely with staff and your team members ensuring great communication and timely resolution of issues.
- Order of hardware for the business as well as building and installing this hardware.
- Ensure SLA's are being met.
- Ensure user training is kept to a high level.
**Qualifications**:
**About you**:
You will be a recent graduate or someone just starting their career in the IT Space, and wanting to progress within the IT Support function. You will also have:
- Qualification in Information Systems or similar from a tertiary or IT institution.
- Knowledge of Windows Server and networking basics.
- Knowledge of Windows and Office 365.
- Happy to travel locally between our various sites.
- Have the ability to be on-call once every 3-4 weeks
- Experience in a similar role would be advantageous.
Additional Information
**Why work for us?**
You will have long-term career opportunities, with a globally renowned company and the following:
- Birthday leave - have a day off on us
- Flexible working environment (Hybrid working 4 days a week in the office and 1 days from home)
- Onsite car parking
- We love innovation, so we offer a collaborative environment where idea sharing and thinking outside the box is encouraged
- You may also know us as the award-winning kiwi success story COMPAC or BBC, we strive for greatness and that is reflected from our history and into our future as TOMRA
- Global career opportunities with a strong record for promoting internally
- Professional training and development: We are passionate about people and seeing them succeed.
- We care for the planet and want to make a difference for the future
- Kiwisaver employer contribution paid on top of base salary
At TOMRA Food we are optimistic, bold, human and we like our people and customers to feel empowered.
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