IT Support Specialist
5 days ago
**About the role**
Our client is an NZ owned and operating MSP experiencing significant growth, we require a well rounded IT support engineer with logical problem-solving skills and excellent communication skills to join our tight-knit team.
Based in Grafton, on the border of the CBD, you’ll be tasked with supporting our clients and platforms both remotely and face to face from simple requests to complex problems. You’ll also be liaising with our senior support and network teams to implement changes and solutions.
This exciting role will also provide the opportunity to mentor the younger team members, build client relationships and assist with managing the daily support queue and tasks.
**About you**
You are a dedicated IT support specialist with a passion to assist your clients and are ready to take the next step in your IT career. You have 2-3 years technical support desk experience, can communicate effectively and successfully support client platforms with assistance from an experienced team around you.
- Excellent understanding of Microsoft Device, Cloud and Server technologies. 2+ years’ NZ based service desk and desktop experience with on-premise solutions (Devices, Servers, backup solutions, network devices).
- Experience with call logging systems to manage customer incidents and requests effectively within SLA parameters.
- Leadership skills will be preferred along with a holistic approach to support to manage requests based on urgency and skillset of engineers
- Passionate about customer service and experience in establishing professional client relationships
- Excellent communication skills as you will be liaising with our clients and you will need to explain technical detail in plain English.
- IT Certifications are preferred with the ambition to continue to obtain required certifications and upskill in current technologies.
**Why you should apply**
If you relish being part of a talented team, in a company that understands the need for work-life balance, you’ve come to the right place.
- A dynamic environment with room for personal and career development
- A rare opportunity to make a valued contribution across a diverse and exciting range of platforms and technologies.
- A happy work environment with inspiring colleagues and a culture of success An active social club with regular events as we’re not robots
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00 - $75,000.00 per year
**Benefits**:
- Employee mentoring program
- Professional development assistance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Auckland City, Auckland: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- NZ Citizens only or Permanent Residents
**Language**:
- English (required)
-
Specialist Coatings Applicator
16 hours ago
Auckland City, New Zealand Topcoat Specialist Coatings Ltd Full timeTopcoat Specialist Coatings are a recognised leader in epoxy floor coatings, resin toppings, waterproofing systems and concrete repairs, celebrating 30 years of business. This is a fantastic opportunity for an energetic and motivated QS who is willing to learn and gain exposure within the commercial construction sector. Based in Hamilton, you will join our...
-
Orthopaedic Care Specialist
4 days ago
Auckland, Auckland, New Zealand This Is An IT Support Group Full timeCompany OverviewThis Is An IT Support Group is the largest DHB in New Zealand, serving a population of approximately 550,000 people living in the Western and Northern Districts of Auckland.We are committed to providing high-quality healthcare services that meet the needs of our patients and their families.Job SummaryWe are seeking an experienced Clinical...
-
Clinical Nurse Specialist
5 days ago
Auckland, New Zealand This Is An IT Support Group Full timeClinical Nurse Specialist Permanent 0.6 FTE Te Whatu Ora Waitematā is the largest DHB in New Zealand, serving a population of approximately 550,000 people living in the Rodney, North and West Auckland area. We are committed to providing the best care for everyone in the Western and Northern Districts of Auckland. We serve our patients and their...
-
Clinical Nurse Specialist
5 days ago
Auckland, New Zealand This is an IT support group Full timeClinical Nurse Specialist Permanent 0.6 FTE Te Whatu Ora Waitematā is the largest DHB in New Zealand, serving a population of approximately 550,000 people living in the Rodney, North and West Auckland area. We are committed to providing the best care for everyone in the Western and Northern Districts of Auckland. We serve our patients and their...
-
Clinical Nurse Specialist
7 days ago
Auckland, New Zealand This Is An It Support Group Full timeClinical Nurse SpecialistPermanent0.6 FTETe Whatu Ora Waitemata is the largest DHB in New Zealand, serving a population of approximately 550,000 people living in the Rodney, North and West Auckland area. We are committed to providing the best care for everyone in the Western and Northern Districts of Auckland.We serve our patients and their families, our...
-
IT Desktop Support Technician
7 days ago
Auckland City, New Zealand Milestone IT Full timeImmediate start - Short-term contract - Excellent career progression Milestone IT is currently working with this brilliant nationwide business who right now have an exciting opportunity for an experienced Desktop Support Technician to join a great team. Working with a small team of IT specialists, you will be Providing High Level/Level 2 support to users...
-
IT Support Technicians X2
1 week ago
Auckland City, New Zealand Milestone IT Full timeImmediate start - Exciting projects - Large retail chain Milestone IT is currently working with this brilliant Organisation who right now has a number of exciting opportunities for experienced IT Support Technician Level 1 to join a great team. Working with a small team of IT specialists, you will be Providing High-Level support to users both on and...
-
Auckland, New Zealand This Is An It Support Group Full timeSenior Hospital Play Specialist, Starship Children's HealthPermanent, Part-time role (0.8 FTE)Great professional development opportunityTe whiwhinga mahi | The OpportunityThe Senior Hospital Play Specialist is an experienced clinician with proven clinical competence within paediatric practice. This role is predominantly clinical, working to provide care for...
-
IT Support Specialist
7 months ago
Auckland City, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
-
Auckland, New Zealand This Is An It Support Group Full timeSenior Hospital Play Specialist, Starship Children's Health Permanent, Part-time role (0.8 FTE)Great professional development opportunityTe whiwhinga mahi | The Opportunity The Senior Hospital Play Specialist is an experienced clinician with proven clinical competence within paediatric practice. This role is predominantly clinical, working to provide care...
-
Expert Ophthalmic Specialist
2 weeks ago
Auckland, Auckland, New Zealand This Is An IT Support Group Full timeThis is an exciting opportunity to work with This Is An IT Support Group in a dynamic and diverse healthcare setting. As an Expert Ophthalmic Specialist, you will play a key role in delivering high-quality ophthalmology services to patients in the southern region of Auckland.The successful candidate will have a strong interest and experience in surgical or...
-
Product Specialist
2 months ago
Auckland City, New Zealand WWNZ SUPPORT Full timeCartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help FMCG brands grow. With Cartology, brands can drive real customer impact in the moments that matter most, because we get customers. Cartology is truly...
-
Peer Support Specialist
4 weeks ago
Auckland City, New Zealand Ember Korowai Takitini Full time**Peer Support Specialist - Manawanui** (Māori mental health) Are you passionate about supporting individuals on their journey to mental health and recovery? Do you have personal experience in navigating the challenges of mental health issues and a strong desire to make a positive impact in the lives of others? We have an exciting opportunity for a Peer...
-
Business Support Specialist
7 days ago
Auckland City, New Zealand Programmed Full timeWe are seeking an experienced Business Support Specialist who can provide a high level of customer service support for the service sales team and operations, through quality and accuracy in order management and timely response to enquiries. Perform administrative duties in compliance with the company standards, procedures, and policies. - **An environment...
-
Senior Support Specialist
1 month ago
Auckland City, New Zealand ASB Group Full timeASB is a large organisation with team members spread all across Aotearoa in both our Banking Branches and across our Corporate Offices and Regional Business Banking Centres. Our Service Desk Specialists support our team members with any assistance they might need when it comes to technology. We deliver on our purpose by providing simple, meaningful ways to...
-
Airline Support Specialist
7 months ago
Auckland City, New Zealand Accommodations Plus International Full timeThe **Airline Support Specialist **will support our airline client, on-site based in Auckland. The Airline Support Specialist is the client and vendor’s main point of contact for API Operations. In this role, the Airline Support Specialist processes reservations and cancellations, maintains and cultivates successful relationships with our airline partner...
-
IT Support Specialist
4 months ago
Auckland City, New Zealand ASB Group Full timeWe deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing, today and tomorrow. We achieve this by doing what we do best, championing innovation and fresh thinking, so we can open up new opportunities for more people to stay one step ahead. ASB is a large organisation with team members spread all across...
-
Application Support Specialist
7 months ago
Auckland City, New Zealand Momentum Consulting Group Full timePermanent role with global brand - Office in the Viaduct - Take the next step in your career as an App Support Specialist Our client is a leading professional services organization that provides audit, tax, and advisory services to various customers. Their focus is on contributing to the shared wealth and lasting well-being for all. In order to achieve...
-
IT Support Specialist
5 months ago
Manukau City, New Zealand The Computer Warehouse Full timeWe are a one stop IT solution Company based in South Auckland We do commissioning and decommissioning of IT equipment. Sales & service of IT & hand held devices including Mobile phones. This is an exciting full-time position. We are looking for a experienced Support person to work as IT & Mobile Phone Support Specialist. You must have worked in Support &...
-
IT Support Specialist
5 days ago
Auckland City, New Zealand Rocket Lab Full timeFree parking - Employee stock purchase program - A vibrant team culture with social activities throughout the year **About Rocket Lab** Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what we can achieve with better access to space, and that...